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October 2023 by Glendora Roberts
This place is a joke. 10/21/23 as if 5:30am, the doors were still not open. We did not start calling until 5:15am. Of course the nurses don’t answer. We knocked on the window, they could see and hear us but we’re rudely ignored. This was worsened by their giggling. The male and female nurses refused to budge. The poor patients have to be outside in the cold in their wheelchairs and walkers until the doors are opened at the nurses convenience. No compassion or regard for these patients. There have been multiple complaints but nothing is done. God knows that these patients tolerate this place because they have no choice!!
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August 2023 by Greatway Care
Most of AM nurses are very rude and inconsiderate. They do not open the doors at 5:15am as they should, patients will keep calling the phone with no answer or will be told that someone will open the doors then will be kept waiting out in the cold. When someone knocks on the windows to get the nurse's attention, they will ignore them and take their sweet time to get to the doors. This has been ongoing with no improvement. Infection control is at 0%. A nurse will walk from the pump with their gloves on, walk all the way to the main entrance touching everything in sight, open the doors and then return to the pumps with the same gloves. I really pity the patients who have to endure services from such nurses with no compassion whatsoever!!!
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March 2023 by Deborah Rivera
My husband go here 3 times a week, some of the staff are rude to him, ignoring him, he is supposed yo be in oxygen and his tank is very small because he can't carry the big tank he ask to be put in his chair so he could be put in the office oxygen so he will have enough oxygen to get back home they ignored him and call him 20 minutes after he is scheduled to have dialysis, Very unkind and unhuman to do this to people specifically people with health issues I call to give the complaint and they hang the phone on me very unprofessional Health Departmen should send people here to investigate.
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March 2021 by Josh Brand
I love the staff!! I wish the chairs were updated and the machines were easier for the staff.The time they have to prepare between people is unreasonable. At times it is like a money factory. If it wasn't for the staff I would consider moving to a smaller facility.
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March 2021 by Randall Murphy
They keep it very clean and safe.
