-
April 2024 by Max Vaughan-Kelley
Literally the worst Dunkin. They are very slow and still somehow always mess up my order. I only go because of the proximity to campus but honestly I would rather go without coffee or spend more at a good coffee shop than go here. I ordered two boxes of joe recently, two boxes of plain black coffee, and they gave me two boxes of hot chocolate instead. I even checked the receipt and slips on the boxes themselves and they clearly said hot coffee. And not a single employee questioned it when I asked for a bag with packets of sugar and creamer… for my hot chocolate? lol
-
January 2024 by Bryn Dews
Quick, friendly service. Tiny dining room, but they do have a few tables if you want to eat inside.
-
September 2023 by siddanth rai
Located in downtown. Nice store. Parking could be an issue, since it’s a busy road.
-
July 2023 by Justin Gagnon
Yesterday one of your young wonderful cashiers lost my business permanently over four cents!!!! She's hassling an older gentleman in line in front of me because he's short 4 cents. The man had money but obviously was proving his point as well. Your cashier was intelligent enough to count and calculate the man was 4 cents short, but doesn't understand that she's losing more business and a potential chargeback over 4 cents????? JC. Pay people $1.00 more an hour and watch what a slightly higher IQ gets your franchise per hour never mind $2 or $3 more an hour ....
-
July 2023 by Robby Bennett
It’s getting worse with the employees in there. 6:20pm on a Saturday evening and they had shut off the ovens? Why not just close instead? And why the attitude? I live close by and I’m debating going anymore!
-
July 2023 by Elizabeth Ortiz
Basically out of variety of donuts, place was caps, nasty. Got drink and a donut was tired and hungry. Bathrooms dirty.
-
June 2023 by Nathan G.
I order cappuccino but they make me a macchiato. So i get back and tell them and they apologies for a mistake but instead of make me new one they take the macchiato to the blender and blend it then give it back to me. So i still got macchiato but blend like a cappuccino instead of make me cappuccino. Is it so hard to make the right one?
-
June 2023 by david mcswain
Good food, staff is friendly, welcome feeling, I go here
-
May 2023 by Beth L.
Worst ever it's always been slow more so now 1 person taking orders & making them until it gets hectic & they all come out of the back rm still lousy service
-
May 2023 by Brian Egan
Stood there waiting at the register for someone to notice me for about 10-15 minutes. When somebody finally did, it was a teenage girl with really poor customer service skills. It was like she was mad she actually she had to do her job instead of pretending like I wasn’t there. I’m not expecting there to be all smiles just some basic politeness would be nice. They also burnt my food. That was today, but a week ago when I went there it was somebody else working and they were way better.
-
May 2023 by sarah taylor
The restaurant itself was not very clean at all. The cashier wrang my coffee in wrong , I corrected it with the server and it was fixed . The staff has never been that friendly when I've been in it.
-
March 2023 by Tammie Pelosi
Though this location is extremely convenient it is often out of popular items such as the most commonly bought glazed doughnut ? among many other items. This is where convience becomes very inconvenient especially for mobile app orders as they allow you to order the items only to find out they are out of stock when you get there and there lies the problem. Wish I could give them a higher rating but this has happened multiple times. So be cautious especially when ordering through the mobile app.
-
February 2023 by PAUL RATHA YEM
It's one of the busiest place downtown Lowell Massachusetts where people stop in to get warm with a cup of coffee and some snacks. The price are reasonable.
-
February 2023 by Maria P.
They've been hiring a lot of new people recently that has to be the reason because 8 times out of 10 they get my order wrong. If the order is right it's cold by the time I get there, or not even ready. Idk what's been up lately but they're really understaffed and hired idiots
-
February 2023 by Diane Visconti
All I can say is I'm going to learn to.speak.another language. It's like being in different country. Awesome ?
