CVS is considered pricey due to its convenience, but the Carepass membership offers monthly benefits. Members receive a $10 credit and large coupons for 30-40% off items throughout the month, which can lead to significant savings. However, the pharmacy has faced recent challenges. It is no longer 24 hours, which has caused inconvenience and created organizational issues, with medications sometimes in disarray or on the floor, leading to difficulties finding prescriptions. Some customers feel the administration should return to 24-hour service. Despite these pharmacy problems, the store itself is still regarded as great by some. Positive experiences with helpful staff have also been noted. There is a sense that recent changes have improved the business, bringing back a better version of the familiar CVS after a difficult period.