Advance Auto Parts at 1647 Middlesex St in Lowell is known for providing a variety of automotive aftermarket products and free store services. Customers can find top brands such as FRAM, Carquest, and DieHard® batteries. The store offers free services like battery testing, oil and battery recycling, engine code scanning, and installation of batteries and wipers with purchase. Many customers appreciate the helpful and friendly staff, praising employees for their professionalism, kindness, and willingness to go above and beyond. One employee, despite being a regular staff member, was highlighted for his exceptional service, making a positive impression on a customer. Visitors have also enjoyed learning how to install wiper blades and receiving assistance in a welcoming environment. The store's staff is often described as polite, prompt, and knowledgeable, creating a high standard of customer service that stands out. Customers also value the store's loyalty program, Speed Perks, which offers discounts on store items and gas at Shell stations. Overall, this Advance Auto Parts location is recognized for its helpful staff, quality products, and commitment to good service, encouraging customers to choose it over other nearby stores.
