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February 2024 by Catherine C.
I was in line and heard the clerk calling a customer a dumb asshole for buying something and the customer didnt have the proper receipt. It ended up into a heated dispute.Customer asked clerk to take dispute outside. The clerk kept using vulgarity in front of other customers edging customer to go behind the counter. When the customer walked behind counter,the clerk pulled a knife on him.Very bad customer service. Especially in front of customers and child. Not a family,friendly store.Very disrespectful clerk .The situation could of been handled differently if clerk wasnt so rude,name calling and belittling customer for making a purchase at 7 eleven on Bridge St. Lowell.Customers purchase was fully contacted and he wanted a refund .
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November 2023 by Charles Kennedy
This place has some of the most disrespectful employees I have ever in countered. Very disrespectful. Calls people liars. Tries to take money from people. Just a horrible experience. I'm. in that place all times of the day. Coco. If a wonderful woman. Very kind, very polite. Knows how to treat a customer. Night employees is a different story
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August 2023 by Juliano Otto
Terrible service
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August 2023 by Danielle D.
Literally had hookers proposition my man there 2 times. Place is trash and service is as well. They have like 10 year Olds working there. Food is all on the floor and place is filthy. Clean this shit hole up or call a code inspector.
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June 2023 by stervens 158
They to racist
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June 2023 by Matrix Knight
It's 7/11 people lol
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May 2023 by JRyan Hogan
Supposed to be open 24 hours. Employee behind a locked door at 11:52pm says they close at midnight on Saturday. I said well it’s not even midnight yet, it’s 11:52pm. He said “well we closed anyway” Forget this dirty place. I won’t even buy a scratch ticket here anymore!
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March 2023 by Theresa Dunbar
It's not always been a pleasant experience because some of the staff are rude! However, since writing the initial review it appears some changes have been made, and the experience has improved.
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November 2022 by Richard Corthell
I'm going to investigate, actually have the proper authorities , investigate , why they keep charging extra money? It's against the LAW in Massachusetts to put a price on tag and charge different at register ..I paid 9.99fir Smithfield bacon ...sign says 6.99..
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August 2022 by S. Lynn
Only 24 hour location in my area, yet it remains closed every night.. maybe the night shift employees need a raise because it’s obviously not worth staying on shift for. Ruined my whole night and just trying to get a few things needed for the morning but guess I’ll get up earlier to shop elsewhere now.
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July 2022 by lil mason
Should update the hours if not going to be open all night. Door was locked and waited forever but left.
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May 2022 by Dee Chanda
The man at the register was very rude and acted like he was disgusted of me, ringing the items and bagging them. He would non stop staring at me with his dirty nasty looks. I was going to ask if he was okay but he already was annoyed for no reason. He was just acting straight up weird behind that counter. If you don’t like your job, just quit man.
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May 2022 by Lazaro Cespedes
They inform me that they do not have western union payment service and the application says otherwise
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April 2022 by Courtney V.
This place is trash, employees are trash, disrespectful and downright arrogant. Especially the racist dude that worked at 9 am on 4/27/22 and his so called "manager". Owner needs to employ better people with more of a positive attitude and understanding. I would give zero stars if I could. You chose to work with customers all day everyday, learn to have some common courtesy and manners towards your customers, if you're a so miserable go work behind a screen somewhere so that you don't have to socialize with people.
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April 2022 by Monica M.
The guy that was working yesterday morning at 9 am and the manager on duty should be fired extremely unprofessional and treated a elder customer horribly.
