Women's Clothing in Longmeadow, MA

“I stopped into Caren& Co today. I have to say I have not experienced such a wonderful customer service in such a long time. She took her time with every single customer in the store treating each of us as if we were the only person in there. I absolutely love everything I purchased. I felt absolutely no pressure to buy anything. I quite enjoyed my conversation. I have to say five stars all around.”

“I love the dresses I bought today and they are having a great summer sale!!Kim picked out some stylish dresses for me. She has a great eye for fashion and what looks good on you!Thank you Kim!!!!!”

“I can't say enough wonderful things about the manager and employees of this Gap Store. My mother and I originally were running errands in the Longmeadow Shops. But anyone who goes to the Longmeadow Shops knows, it turns into a whole day event being at this place. Every store had a friends and family event sale going on. I was in need of some new fall attire, specifically a corduroy skirt. To save time, I did a quick search on my phone. Of course, it provided me with the gap located in the Longmeadow Shops after being there for almost 3+ hours shopping and dining. As soon as I walked through the door, I was greeted by welcoming employee. I asked her where the particular item I was looking for was. She directed me to skirt section. Immediately looking at the section, they did not have the particular item I wanted. I went up to the front desk to see if they were able to order the item to ship to my house. The manager and employee looked up the item via the sku # from my phone on their pods. But they were unsuccessful in locating the item within the entire gap stock. We all found this odd since we were physically looking at the item on my phone. They then called corporate, turns out it is a Gap Factory Store item. I honestly had no clue between the difference of the stores, especially considering they had a J.Crew Factory Store in the Longmeadow Shops directory. Nevertheless, both of them understood where I was coming from and was extremely nice about the whole situation. All in all, they did locate and order the skirt I wanted through Gap Factory. I would like to add they were the only two employees I saw working on 11/2/2019 around 7:00 p.m. handling the entire store. Both of them simultaneously were managing the store (ringing other patrons out, answering questions, etc.) and dealing with the representative on the phone for over twenty minutes. Additionally, they honored the deal that was going on in-store at that time (40 to 70%+ an extra 20% off)! I was only going to order one skirt, but with the deal, I decided on purchasing two for the price of one. I highly recommend anyone to go to this store. It was my mistake that I did not know this was a factory store. But, instead of the employee/manager turning me away, they made sure I was able to purchase my intended items with a discount. I did not catch both of their names at the end, but they are complete rockstars at this store. I highly recommend anyone who reads this review to go, too. The store was large and was well stocked with women, men and children clothing.”

“I have been shopping at the Longmeadow Talbots for years but never have received a lovely card from a store manager. Danielle Giroux Crump changed that by sending me one. She is always helpful when I come to shop and so pleasant. Hopefully Talbots appreciates her efforts. Thank you JoAnn Castelli.”

“I use Chico's longmeadow for retail therapy and have been enjoying my purchases for years. The clothing and accessories are fashionably distinct, comfortable and well priced. The sales associates are talented as advisers and attendants. Melissa the Manager is so good at what she does. I can't say enough about her. She puts a smile on my face every time! The store is always bright & beautifully merchandised. Love it!”

“So, everyone knows Ann Taylor and the quality of the clothing, BUT the Longmeadow Shops store has a secret. Her name is Anastasia and she is the most pleasant and helpful person I've ever encountered. Love shopping here.”