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February 2024 by Karen Leonard
Great experience - Steven was knowledgeable and patient. When I walked out of the store with my new phone I felt confident that I was able to use the phone and it's features....
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January 2024 by Ken Blanchard
Very helpful service.
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January 2024 by Christine Erhart
Finally a great experience when upgrading my phone!! Alex was so helpful and knowledgeable that the whole transaction was seamless!! I will definitely be recommending her to my friends and family!!
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December 2023 by Tommy Tallarico
Employees are always happy to help, my gf wouldn’t buy me an Apple Watch but Jordan found me a great promo so she caved. Need ppl like him on your side. The manager Alex, goes above and beyond. Anyone who comes here is in good hands
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December 2023 by Jenny Cook
I am always weary of stepping into phone stores, but associates Alex and Jordan were so so friendly, helpful and patient with me and explaining all the new phones and which one would be best for me. It was a positive experience for once.
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November 2023 by Dean McKeever
Alexandra was very helpful! I walked in with no appointment hoping to upgrade my iPhone 12. Not only did I get the upgrade, but she also managed to save my family money on our plan and was very kind and helpful during our transaction.
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November 2023 by Ava Degrange
My family and I were having lots of different issues with our phones, we had Steve help us and he was amazing! He went above and beyond to help us with each individual problem no matter how difficult! We felt very taken care of! If you go in ask for Steve! He is the best!
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November 2023 by Ruth Kenler
Always a pleasant interaction whenever I go to the store. Alex and Sydney are pleasant and knowledgeable always able to help me with my questions and concerns.
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October 2023 by Dee M.
Go any where else but this store in Longmeadow. They won't even look at your phone until you pay them $45, which is ridiculous. They were downright mean. Only advice they gave was to call the corporate number, we did and they resolved the issue in 5 minutes, I'm so glad I didn't pay $45, I'll never step in that store again!
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September 2023 by Rebecca M.
Staff was very nice and helpful in finding the best priced upgrade for me on a family phone plan. They did the data transfer and also provided me with a loaner phone and charge cord until my new phone came in. Thanks guys!
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August 2023 by Kirsten S
This store doesn't offer every option, BUT the woman who helped me was Wonderful!!
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July 2023 by Heavenly Skull
Great service in here, which in return is keeping me connected in this zany world. I try and navigate.
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July 2023 by Dennis J.
Walked in for some help on setting up my phone and Alex informed me $40 was the charge for a relatively simple process!Go to a corporate store to get resolution Thanks
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April 2023 by patricia burns
Jordan at the Longmeadow Store was fabulous, so knowledgeable!!! He was immediately engaged to help me solve my problem.
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February 2023 by Carol Connery
Alex was exceptional in her patience in helping me with getting my phone data back. She was knowledgeable and SO helpful!!