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September 2023 by M B
Terrible customer service.wanted to cash a check and teller at drive up told me 10 minutes she was working on something else. This is unacceptable.
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November 2022 by Jim Reiss
We have been TD customers for a decade or so, having primarily used electronic bill pay services and notarial services.Today, we 'transitioned' from a higher minimum balance checking account to one with minimal required balances -- part of a move to a lower cost, smaller, bank.Reason for the move: my personal reaction to a single diffidently arrogant younger male employee.HOWEVER, I cannot help but observe that most branch customer service has been excellent. Also, telephone customer service is very good.Persons who might require frequent notarization of legal documents might carefully consider avoiding TD, inasmuch as TD now appears to be unreceptive to notarizing many documents.This does not appear to be a problem in the other Longmeadow banks.
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December 2021 by Bob Parsons
Good place for banking business. Been a member of thus bank for many years.
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June 2020 by Michael Batchelor
America’s Most Duplicitous Bank. Applied for the most minimal HELOC, provided them a plethora of records for this line of credit secured by plenty of equity in a home. In addition to that, they actually demanded the entire 26 pages of my divorce decree - none of their flipping business. I had purchased a vehicle last November and knew my credit was over 800. All I know is it has taken a 40 point hit after engaging this institution that apparently exists for means other than serving the community. This was my experience.
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November 2018 by Tc
Will never bank with these people again. 7$ per check to get the money that says td bank on it unbelievable and totally wrong thanks td bank your awesome and don't care about the people you service
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November 2017 by Gordon Harrington
Overall good bank, but overdrafts are rarely pardoned.
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August 2017 by Levi Kofsky
super nice and helpful
