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February 2024 by Larry Krainson
The place to get medications and great help from the pharmacists.
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February 2024 by S S W
Terrible experience with phones, which apparently are experiencing issues, but the pharmacy manager was wonderful in person. He helped me resolve the issue and set it up so things run smoothly for our refills moving forward.
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January 2024 by Reza Taksokhan
Pharmacy is open, but drive-thru is closed until further notice
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November 2023 by D G
They don’t answer the phone. Prescriptions aren’t filled on time. What’s the point of having a phone if you aren’t gonna answer it?I waited on hold for 15+ minutes. The guy only gave me 2 seconds to answer before he hung up on me. I called them back 1 minute later and I’ve been on hold for another 15 mins. You just picked up the phone so now you can’t answer it?Literally hate CVS
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November 2023 by S D
No stars for the pharmacy. Jeff should not be answering calls at the pharmacy. The least helpful individual I’ve ever spoken to at CVS. The store overall has decent service.
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September 2023 by Victoria Kennedy
Having a hard time getting a prescription filled—after a promise it would be ready the next day after 3pm—it wasn’t ready; I was never told me that the drug was back ordered—finally after making several phone calls to the provider and to CVS—looking for a substitute—I still don’t have a prescription.
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September 2023 by Tara
Worst pharmacy in the area. They’ve never been anything but rude and demeaning. If you can get them to pick up the phone, they’re annoyed you exist. And when you go pick up meds, everyone thinks you’re wasting their time by being alive. Absolute nightmare.
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September 2023 by Lily Stebbins
i had the best service here! all of the workers were very friendly and kind to me. One of the best i’ve ever been too, the cleanest and most organized ever. if they were rude you probably were stupid and deserved it. all y’all haters deserve nothing but rude service for the way you act. xoxo
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July 2023 by Jeff Coles
Hands down 100% better pharmacy experience here than compared to East Longmeadow store. A lot more efficient and friendly staff. Store is much newer and better laid out. Parking lot much larger as well.
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June 2023 by Trish S.
So trying to get a prescription filled got here right at nine when they open and they said it can't be ready for an hour because they have time delayed safes and they don't open for an hour yet they open at 9 o'clock ? Seems like a great process bravo once again cvs for being so terrible!
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May 2023 by Linda P.
I tried to purchase an item that rang up 10% higher than the price listed on the shelf. State law says: If there is a discrepancy between the price listed on the shelf or item and the price that it rings up at, the consumer must be offered one of two corrections: If the item costs more than $10 and rings up higher than the advertised price, $10 must be deducted from the price. If the item costs less than $10 and rings up higher than the advertised price the item should be given as free. When I asked an associate about this, she said she was told not to follow this law, and she got nasty and kicked me out of the store for asking her to follow the law. Worst customer service ever! No wonder I use the self checkout! After this, I doubt I'll be back at all.
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March 2023 by Nick
Rude, uncaring, unhelpful pharmacy staff. Always a slow process. Longmeadow street location is much better.
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March 2023 by Jonathan Demos
The 2 guys who work here are extremely rude and unprofessional. Switching pharmacies due to this.
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January 2023 by Bruno D.
If you tell people to call ahead before picking up a prescription but almost never pick up the phone you're putting customers in an impossible situation.That's the case here.Total nightmare. I just want to get my medicine.
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December 2022 by Jack Blanton
Worst pharmacy experience I’ve ever had. Very rude and incompetent pharmacists, some much worse than others (with the exception of a couple very nice employees). Surprised management hasn’t taken action to better the customer experience given the many one star reviews. Last time I ever go here.