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May 2023 by Cheryl Lumpkin
I came here after a bad experience at a BOA near where I live and received EXCELLENT customer service from the time I stepped in the door. Although their system was down at the time Maria took my information and ensured me that she would call me as soon as the system was back up and she was true to her words. She made it very easy and quick for me to complete my transactions the following day. Other branches of BOA can use a lesson from Longmeadow, and I live in CT!! I had to cross over the border to get great service. You will be seeing more of me at this branch! Thank you!!!
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May 2023 by Yousuf Jaafar
Best bank of america location about 15 miles around this area
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May 2022 by Jason Lee
Minds are always ridiculously long Because of the single person they usually have working.
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March 2022 by Joan Cummings
Went around Christmas w an appointment but it was so crazy and packed as so many branches are closed. I had to leave. I've since left this bank for good
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September 2021 by Reza Taksokhan
Long waits, only one teller every time I've gone in. By the time you are greeted and asked "Why are you here?", the manager(s) on duty will find every excuse to get you out of the door. Regardless of why you are there they will immediately tell you to go online. If something can be done online they will not offer any assistance. Before you have an opportunity to ask a follow up question, or request some assistance the conversation will be cut short. Take your hard earned money to TD Bank across the street or better yet a local bank.
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January 2021 by Tennisha Burgess
Bank Of America decided to close my account with no warning, notice, call, e-mail letter nothing! or explanation, during this current global pandemic. Would NEVER recommend doing business at any Bank of America.
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September 2020 by Kate Merathy
Very nice staff here, always friendly and helpful, but there is only one teller every time I come here. I think there should be more tellers on staff.
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August 2019 by Adam Kosose
10 people wait , one teller and the manager cant "handle money " !So why are you working in a bank!
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April 2019 by Yaniv Ben
10 people wait , one teller and the manager cant "handle money " !
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March 2016 by Linda Randall
Not what it used to be, banking at its best. I banked at this branch for over 20 years while living in Longmeadow. Whole new crew and whole new experience, not high on customer service.
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October 2014 by Vinnie Daboul
Service SUCKS. Hands down the worst service in a bank EVER
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March 2011 by Matthew Harrison
David is the best teller ever!!
