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“Craters & Freighters recently packed and shipped on my behalf over 200 pounds of classic electronic equipment made in 1985. The manufacturer of this equipment is no longer in business, so parts are no longer available, especially the custom made, high precision O.E.M. mechanical parts. If something got bent or broken in shipping, the devices would have been a total loss. Craters & Freighters did an outstanding job. Packing was superb and the equipment traveled without a scratch. Highly recommended!”
“I’ve never had problems with this company in fact this company has always been professional and honest and the reviews here are fraudulent. This company had to start from scratch because someone stole from them. They are honest people.”
“Beyond excellent customer service. The gentleman working the counter was kind, beyond helpful, personable and patient. I watched him go go above and beyond for another customer in the sort of way that made it clear this was nothing out of the ordinary. Wonderful experience.”
“I really love our staples store in Acton the help is always pleasant. When I have an amazon return I use the discounts offered. They are the best local place to exchange or soda stream co. They often have bottled water on sale great for summertime parties.”
“Denise was extremely helpful even though I didn't have anything ready! She walked me through every step to complete the return, very helpful and very kind!Convenient location and easy to do before shopping”
“I gotta say Amir handled himself the way anyone behind the counter should! Post offices around the country need more employees such as Amir! The upkeep on the property was outstanding as well!”
9AM - 12PM 12:45 - 4:30PM
5 W Prescott St, Westford
Shipping Centers
“This USPS location is great. All the employees are always to kind and helpful. It's a busy location, but that doesn't stop them from taking the time to help customers to the fullest.”
9AM - 12PM 1 - 4:30PM
62 Brookside Rd, Westford
Shipping Centers
“Eric, Eric,Eric…. I have no words!!!! The best and will always use this post office because of him!Friendly, helpful and makes you feel comfortable and welcome……”
“I wanted to send a painting, framed with glass, ~2’ x 3’ from MA to Indiana, and was concerned about breakage as well as a timely arrival. I spoke with Nathan, at the UPS counter in Westford a couple different times, he was super helpful, worked with me to minimize the cost while keeping the packaging protection adequate. The painting arrived in perfect shape at its final destination, and I am a satisfied customer. I recommend this ‘Pack and Ship Guarantee’ for anyone with similar concerns.”
“Whenever I go here I am always treated great. Everyone is professional and enthusiastic even during these hard times. I know that if I have an issue or concern it will be taken seriously and followed up with as they have proven in the past.”
“Today I completed the passport application process at this branch and the man (I believe his name was Andrew) working the counter was extremely professional, polite and efficient. I even missed a scheduled appointment and he was able to work me in at the earliest opportunity once I got there.
Best experience I've had at a post office! Thanks so much!”
8:00 AM - 6:00 PM
143 Old South Rd, Nantucket
Shipping Centers
“this place is the best. my experience has all the makings for a ups store commercial. my family rented a house on nantucket for august and when we left the house we left four boxes on the front porch for ups to pick up after the labor day holiday. apparently the boxes weren't labeled properly so the ups driver wouldn't take the boxes - and there was no way for me to get new labels on the boxes as i was already off-island. oh - and there was a hurricane bearing down on nantucket - the wind and rain from which would have surely destroyed our boxes sitting outside. but the ups store in nantucket saved the day. the owner of the store (literally!) got in his car and drove over to our rental house to pick up our boxes and bring them back to his store to keep them safe until the UPS driver could pick them up on monday. this place is everything that you want your local UPS store to be - while never expecting them to actually be THIS GOOD.”
“We had a Sat 930 appointment for a new passport application. Upon arriving around 9:15 the previous party was just about done and the lady at the passport station started with us maybe 10 min before the appointment time.The whole process was very quick as we had prepared everything up ahead but I’m very satisfied on how efficient and courteous she was definitely not the typical aloof attitude I’ve experienced with USPS. She ended up helping me with my renewal application too and we got both done maybe under 20 min.If all my appointments could be like this I would definitely be a much happier person lol. Highly recommended here for your passport needs.”
“I recently had a package that was sent to me get inadvertently misdelivered to the wrong address. I called the local office in Groton and spoke with one of the team members there who was very helpful, offering to check the details on where the package was dropped and call me back. I got a call back a couple hours later and they had found where it got dropped off - the package was at my house another hour later. Great service!”
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“Super nice! I have a PO box at the Harwood location and needed to get a package (the window was closed). The post master of this location drove over to the other post office and retrieved my package for me. So nice of him!”