“Honestly. This was THE BEST customer service I have received at any business / in any category, in recent memory.Tony was smart, friendly, HONEST and so so helpful! He helped us figure out the best device for our 15 year old daughter and also helped to maximize our plan. He didn’t try to upsell/ hard sell/ or push us in any direction. Just honest insightful advice and direction. He listened, brainstormed and broke it all down in a way we could easily understand.We have had a VERY difficult time with wireless and cellular providers in the past (in person and on line) - we stopped in to the Littleton AT&T store basically just to look at a 14 and I will tell you what- 100% of my wireless and cellular business will be done at this store from now onTen out of ten experience. HIGHLY recommend”
“It is always nice to receive service from someone who knows what they are doing and do it with a smile and positive attitude. I congratulate Alison on her professionalism and her know how about the products in the store. She was a great help. Good communication and very knowledgeable. Thank you”
10AM - 6PM
295 Main St, Acton“Went in to get a SIM activated on a new phone/line we added. In and out in under 5 minutes. No lies, no upsells, just got it done and we're happy customers. Had an awful experience in a different Verizon store a few days earlier in the next town over where they tried to get my wife to buy a brand new phone rather than the one we had (including trying to make her think the one we had, a Pixel 4, was "too old" to get activated). I understand these stores can be hit or miss in terms of pushiness and competence, but kudos to this one for having someone with integrity.”
“Went in there today to upgrade phones. Saw Ryan and I think Mat? The guys were amazing, so polite and knowledgeable, they went above and beyond to make sure our needs were met. I have mobility issues, I was made comfortable in a chair, honestly these guys were so polite and helpful, 5 star service all the way.”