Custom Defense Solutions USA is highly regarded as one of the best firearms shops in Massachusetts, praised for its exceptional customer service and knowledgeable staff. Customers consistently express satisfaction with their experiences, noting that team members, including Jason and Jay, go above and beyond to assist both new and seasoned gun owners. The shop offers a wide selection of firearms, ammunition, and accessories at competitive prices. Many reviews highlight the welcoming atmosphere, making first-time buyers feel comfortable and informed during their purchases. Complimentary refreshments, such as water, soda, and even Girl Scout cookies, add a personal touch to the shopping experience. With a commitment to customer satisfaction and a strong focus on the needs of 2A supporters, Custom Defense Solutions USA has established itself as a go-to destination for firearm enthusiasts. Whether it’s for purchasing a first firearm or adding to a collection, customers leave feeling confident and excited about their decisions. Overall, the shop is recommended for its impressive inventory, friendly service, and dedication to ensuring a positive experience for all visitors.
As a first time gun buyer i would like to say jason was an outstanding guy! I was very nervous to be in my first gun shop, but jason made the whole experience feel very natural. He was very patient and knowledgeable when i asked him questions. My first time here and definitely not my last!??
August 2024
Jason and the team are great , knowledgeable, they take the time to answer all your questions , only place I will go.
July 2024
I’ve bought my last 3 pistols from here and Will definitely be buying my next with these guys. Awesome customer service, knowledgeable and prices are great! Definitely worth the hour drive. Jason and his team do a great job!