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October 2024 by alex olsen
Great service and price with no wait time
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October 2024 by Bernard Farrell
Prices are as good as bigger stores but much more helpful folks, and lots of them. Almost everything you'd need for your home or garden.
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September 2024 by Donna Dumas
Great customer service!
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September 2024 by Jay McHugh
Nice folks and selections
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July 2024 by John Syiek
Great personal service. Ordering was simple and delivery curbside flawless. Thank you very much.
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July 2024 by Bert Miles
Online orders should be provided a receipt when they are picked up. I don't have a receipt! :
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June 2024 by Satish Sharma
Great shopping experience ?
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June 2024 by Michael Morey
Ordering online saved me money. Additionally, it was ready within ten minutes of placing the order and the assistance I received was great.
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May 2024 by David Peters
Start with the basics…easy on-line ordering and the product (12 bags of bark mulch) was actually in stock. Got help loading into car.
But…the SMS-based order status system seems to be driven by somebody who doesn’t really know what’s going on at the store. I got a text saying
“Aubuchon Hardware - 1 of 1 item(s) are ready for pickup in Littleton, MA. For easy curbside pickup, stay in your ? and tap https://hrdw.store/i/xxxh to check in online. Mon - Fri 7:30-7 pm Sat 7:30-6 pm Sun 9-5 pm”
So you would think that the store actually did something in preparation for my arrival. A different store where I ordered the same product mead the bags on a dolly waiting for me. Today’s store seemed to have no idea that I was coming even after the text above. The back gate (where the mulch bags are stored) was closed and the store back entrance was locked. I walked around to the front of the store and announced myself. The person up front recognized my name and knew about the order, and asked another employee to help me. He did a fine job from a standing stop, no different than if I had walked in off the street and ordered mulch.
So, as I started out saying, I got the product and help loading my car. It was just confusing to get SMS messages that are disconnected from reality.
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May 2024 by Lynne McEwan
Staff are very friendly and helpful. Excellent customer service.
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May 2024 by Joseph Belotti
Great products. Friendly staff. Good discounts.
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February 2024 by Rick Wolf
Everything was ready for pick up. Friendly service as always!
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February 2024 by Karen DAgostino
Easy to find and order on-line. And it was ready earlier than expected
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February 2024 by Edward Thomas
excellent help/advice
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February 2024 by Jean-Marc Aubuchon
Great staff support. Easy shopping experience. Will be back!
