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March 2024 by Terry Rookard
Simply put - great service - professional service / great experience : great cut!
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March 2024 by Maarij Kirmani
Great service. Amanda was nice, polite, job well done.
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March 2024 by Bob Edmonston
Nice haircut and attention to detail from Tim. Happy I decided to stop by today.
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March 2024 by Tish Callanan
Good experience. Good cut W/ Amanda.
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March 2024 by Amy Thompson
I arrived as a walk-in mid-afternoon on a Sunday. The stylists greeted me, but when the receptionist rolled up a moment later, she was not particularly welcoming (no smile or greeting). She asked if I had called ahead, which I had not, and she rather coldly informed me that they were 'completely booked for the evening'. That was it. Still no smile, no attempt to suggest I try them again, no token apology that they couldn't help me. When I said 'Thanks anyway', I got radio silence and a vacant look.It costs nothing to make a potential new customer (I had never set foot in the place before) feel welcomed. If this Supercuts is looking to make people feel bad for not reserving in advance, and put them off from ever coming back, mission accomplished.
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February 2024 by Aaron Michel
Lexi gave a great cut and had an awesome attitude ??
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January 2024 by Janice
Melissa is my hero. Highly recommend!
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December 2023 by Monster Domino
My hair cut was done quickly and it came out very uneven all over. I had to go get it fixed elsewhere and the other stylist said it was bad. Not sure what happened. My hair is pretty short to begin with.
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December 2023 by Ravi Subramanium
Good food and excellent service.
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October 2023 by Cui Bono
One of the stuff member is extremely rude . She is middle aged and looked disinterested the moment we entered the store. My son who is a young boy felt the overall experience very terrible. She make us feel we are not welcomed in the salon . Definitely she had a thing for Asians/Indians. She asked me when did we cut his hair last . I said may be a month ago, she started showing her displeasure and told me in a fractious tone thats not a month long hair , then I said may be 6 weeks or so, she still is not happy. Who remembers when they cut their hair last and how that’s relevant ? Not a blink of a smile on her face while cutting hair as well as having a rude and unpleasant expression when giving instruction to my son while cutting hair. She even didn’t bothered to clean him and let him go out of the chair with hair all over his face and cloths. When I requested her to brush his face she called me “dude hair will fall while cutting” . This is how supercut treats their customers ? An absolutely horrendous experience and we will never go to this Lexington , Bedford Rd ( Stop & Shop ) store ever.
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October 2023 by Leo Chan
5 minutes cut. When you only spend 5 mins and then say it's all done is a joke. One of the worst hair cuts I've ever had. Will not be returning. Save time and disappointment and go somewhere else.
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September 2023 by Jeff M
Ten minute haircut for $25. Mostly men and boys but some ladies. Usually two cutters no waiting. No appointments but you can put your name in before you leave the house.
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June 2023 by Iori Yoshida
Got a crew cut. She gave me a good cut. They were very nice.
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May 2023 by Gil Gautereaux
I needed a five minute buzz cut. I arrived 10 minutes early, and they were three people cutting hair. The one guy told me I was a little early. He then finished a cut 15 minutes later and disappeared while the other women were doing wash, colors and blow dries. So I waited for 20 more minutes more and then one of the women said the guy went to lunch. The guy didn’t have a common sense or customer service acumen to look around and say something to the only customer waiting there when he knows his co-works we going to be busy for at least 30 more minutes. Bad customer serviceService: Haircut
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March 2023 by Sal Y.
This place is horrible. Very rude staff during Friday morning shift . Very bad service. Chris and Melissa have very unprofessional temper. There is no manager on site to talk to. Chris left one side of my mustache not done because I was not happy with her work. Think twice before you go to a place like that.
