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“Steve killed it today. I showed up at 11am on a Tuesday and the store was busy for a midweek day. Nonetheless Steve picked the ideal set of options for me in minutes and the first one was the winner. Walked out 30 minutes later with the most comfy shoes I’ve ever run in. Wallet was a bit lighter though :)”
“Friendly workers. Running shoes, clothing, and gear are all high quality.I give 4 instead of 5 stars for two reasons. Mainly, there is no info on the shoes on the wall display. The Boston and Brookline locations list things like the model, stack height, and drop right next to the shoe. Cambridge really needs to do this.Secondly, the 3 shoes initially brought out didn’t match my foot scan at all. It was odd. But I did find a pair of Nikes I liked and was able to order them from Nike directly in the width I need. Note that width options are limited in most running stores. So I don’t fault Marathon sports for not carrying the wide.”
“I love the shoes and the handbags but the staff at that store is terrible, poorly educated and they gave me a lot of attitude due to a mistake made by one of the young women who works there since they treated me very badly.”
“The Wellesley stores employees are extremely helpful. The visual display person Cindy I believe, went above and beyond her responsibilities to assist me with finding a complete outfit for my wife.One of the best shopping experiences I have had in a long time. Thank you Cindy Thank you Talbotts”
10AM - 5:30PM
46 Main St, Concord
Shoe Stores
“I am from California, and was just on a trip to the Northeast for the first time. I wandered into Footstock after having lunch in Concord. I really did not need shoes for this trip, but I saw the most perfect pair of lightweight leather slides that I need for a different trip later this year. The saleswoman was so helpful in assisting me to try the shoes, and informed me how to ensure that slides will stay on the foot, giving me a little pad for each shoe. I was wondering how I would get them home in my already full suitcase. I was musing aloud about having to press the shoes together, and leave their box behind. She offered to have them shipped, at my cost. I was very happy to accept that offer, because these are expensive shoes, over $200, and they deserve to be treated properly. And then....I was directed upstairs to the sale area!! Wow!!! Terrific styles and prices! I will most definitely return to Footstock when I visit my friends in the area again. An absolute gem of a shoe store! Thank you for all of your care.”
“I had heard great things about madewell jeans generally, and I simply had to leave a positive review for this store since the service was so amazing. I went in to try on and purchase some jeans, and the sales folks were instantly helpful with recommending sizes and styles that would work. They brought me multiple sizes and styles to try while I was in the changing room, and gave great feedback on other styles to try based on the ones I liked.My receipt says Viv W (2023 Nov 11 at about 11:30 am, in case a manager or such reads this) and also a woman who seemed to be her manager - shout out to them for the excellent customer service.”
“It was my first time at Marathon sports today, and I was completely blown away by their service. John really took care of me and was very knowledgeable. I understand now why I was recommended this place. No other businesses compare.”
“Thank you Ronan for helping me find the perfect pair of Hokas! Your patience and and good nature were much appreciated, as were the helpful suggestions that led to a great fit!”
“Simon’s is a Boston gem! Yendry helped me find boots, a bag, and a pair of gloves at Simon’s Shoes on Tuesday- was some of the best customer service I’ve experienced. The store has a great selection and I’ll be back for more goodies soon.”
11AM - 7PM
29 Brattle St, Cambridge
Shoe Stores
“I brought my toddler in (with a stroller) and everyone was so friendly and helpful. I appreciated that the team brought the shoes out so quickly since my toddler was very anxious to see the shoes and was also was getting tired after a long morning out. My daughter loves her new shoes and I love mine, too!”
“I have been going to this store for the last 7 Years plus ! Lady and Gent have been amazingly helpful, very polite , and it is the only store of its kind in Boston . If you love yourself then you know they Only Sell Quality! Period . The 1 star should shop on line rather then go feel and try their amazing stuff !Thank You !”
“One word - QUALITY. Best independent clothing company in Boston with gear that will last you for years to come. You not only look great when you rock Syndicate but you feel the difference in quality and you FEEL great.”
“Visited and shopped at this location on Saturday February 3, 2024. Myaelf and my brother, who uses a wheelchair when shopping, he cannot walk very far or stand for very long. The customer service he received from Daryl Harris was above and beyond. Thank you Daryl for being an exemplary human being.I could tell from all the employee interactions we had that this is a place people like coming to work, and work together as a team. I highly recommend that people shop here.”
“The store in the Arsenal Yards is super clean and organized. Missed the opportunity to do the survey, but just wanted to leave a review how the store and give recognization to the worker, Bruce. He helped us that day, and was super helpful along with completing the whole experience from end to end. Made the transaction smooth as well! Thank you!”
“I live halfway across the country and ordered 2 hats I had tried for weeks to find online. Teddy got them shipped quickly, and they are perfect! Thanks, Teddy! Would definitely highly recommend”
9AM - 4:30PM
136 Main St, Watertown
Shoe Stores
“I was impressed by the great level of service.The honesty of the owner,in helping me to address my issue.and last but not least the quality of the repair work, It was outstanding, my old worn shoes are now better than brand new. Awesome work!!!”
10AM - 7PM
722 Fellsway, Medford
Shoe Stores
“Reliable and affordable spot for cute clothes for little ones. The quality is very nice and holds up well enough to be passed down to younger friends or siblings if they've got 'em. I wish there were fewer super-gendered graphic designs, but as things are, everything is brightly colored and appealing and my son loves it (and every once in a while, one of those graphic items will be so adorable that it's heartbreaking to give it up when your kid grows out of it). Even if nothing here otherwise appeals to you, the fleece drawstring pants are the best and warmest thing your kiddo can wear in the winter, and are always worth stocking up on. A lot of other baby clothes shops at a lower price point than this do not have clothes with as nice of a fabric or as sturdy of a seaming as Carter's, and Carter's is not expensive in the first place. So anyway - solid shop, nice and patient customer service, non-annoying traffic nearby. Kind of a no-brainer if you have little ones or are shopping for someone else's.”
“A lot of shoes were on sale, but not all the sizes are available! But staff there were very nice, they ordered the boots for me! It was a pair of timberland. And I received the email later!”
“Really helpful sales people and great clothes for any age man. Over the holidays i was looking for a particular item that was sold out. I called customer service and got an agent that should be a trainer for all phone agents. He, Benjamin, tried his best to find the item and kept me informed as we went along. Ultimately i didn't get the item but it wasn't for lack of effort.”
10AM - 7PM
6Q, Wayside Rd, Burlington
Shoe Stores
“The best sales occur on the weekend. You typically see additional discounts added to the sale price. This Methuen location also has Osh Kosh clothing. The also have really amazing team members who are incredibly helpful. One team member approached my little ones and asked if they wanted to color at the activity table and gave them stickers at the end of our shopping trip.”
10AM - 6PM
455 Main St, Watertown
Shoe Stores
“Ron at Feet Wise provides the best product and customer service. I have worked with Ron for: hundreds of T-shirts for Watertown soccer, long-sleeved school spirit shirts for the entire elementary school, embroidery on my son's team jacket, and most recently Watertown cinch backpacks. If you let Ron know what you want or need, he'll find you a top-notch design and great price (always way more affordable than you'd expect). He also always meets the deadlines he promises, and he even delivers large orders to your doorstep. The best way to reach him is by email. He's very responsive and kind. I highly recommend this business. It's a hidden gem of Watertown.”
“Love my new pair of short boots. They are beautiful, made from the highest quality materials, and will last my lifetime. My posture has never been better, my lower back pain gone, and my sleep much deeper and more restful. Better than chiropractic, physical therapy, going to the gym, and acupuncture because it immediately corrects the root cause of the problem - the shape and strength of your arches!
Cons: The clogs take 8 weeks to be made and are a little noisy.”
“Thank you Holly who is the manager here who helped me through an incredible circumstance divine intervention by the way things went well today looking forward to seeing you again very soon and thank you also for sharing information on the boots LOL virtual hugs sister friend I wish everyone in that store was as kind as you?”
“Amazing shop in Brookline. High low prices. They have great pieces you won’t find anywhere else in Boston. They have great accessories and gifts. Got some pieces for a trip to Mexico and got compliments on all my Chappy outfits. 10/10 recommended!”
“My husband purchased his wedding tux at Milton's and had a fantastic experience! In his words - "the customer experience I received from Tim was top notch. He was friendly, professional, and helped me find the perfect tux for our wedding. He was able to fit all my groomsmen for suits as well and made the process incredibly easy. I would recommend Milton's to anyone looking for a tux/suit for any occasion!"”
10AM - 8PM
328 Newbury St, Boston
Shoe Stores
“I was having trouble returning a item at the store so they redirected me to the customer service on the app and I got the agent Morgan. S which was a really helpful and made it so easy to understand. The vans have always given me 100 % and I have never had a bad experience at vans.com”
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“My wife and I have both purchased nice, quality shoes here, but their real bread and butter is the kids selection. Rather than purchasing cheaper shoes at Walmart, Target or similar that break, get ruined or kid grows out of in a few weeks, we decided to start going to Michelson's when our son started running around outside at daycare all the time and 100% do NOT regret it. The staff is super friendly and knowledgeable about inventory and the one time our son's shoes have torn in the four years we've been going, they let him exchange for a new pair. Every other pair have last for multiple seasons, and he's outside a LOT. he's also excited to go (and I've noticed other kids are as well) to see their "pet alligator" - who lives in a wall cavity behind the cash register. They knocked it out of the park with that thing.”