CVS is a busy drug store located in Lexington Center, offering a variety of services, including vaccinations and medication supplies. Customers appreciate the helpfulness of the employees, particularly a pharmacist who successfully managed to provide medications despite a national shortage. One staff member, noted for her efficiency and calm demeanor during stressful times, received special praise for her outstanding service. However, the pharmacy struggles with customer service due to being short-staffed, which results in long lines and delays in communication. While employees are nice and try their best to assist customers, the overwhelming workload often makes it difficult for them to respond promptly. Despite these challenges, CVS remains a resourceful location for vitamins and other health needs, with metered parking available nearby. Overall, while the staff is dedicated, improvements in staffing levels are needed to enhance customer service experiences.
Excellent customer service, very friendly & professional staff. Very clean store. Love it.
September 2023
Drug store in Lexington center. Busy pharmacy. Get your vaccines here. Metered parking around back. Historical society maintains a rotating display of town history in the windows. Get your vitamins and go next door for a coffee.
April 2023
Everything here is so expensive but the pharmacy staff is nice and professional.
