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“Over the past few years, I’ve had to get body work done on my Prius three times. (Someone backed into me once, a branch fell on my roof, and something else happened that has slipped my mind.) I worked with Jimmy every time, and it was a real pleasure. He is such a good guy and so enjoyable. Honest, conscientious, and low key, with a quiet sense of humor. He really cares about getting things right—always going the extra mile—but he tries to save me money in the process. Thanks to him, my ten-year-old car looks like it just came out of the showroom. Five stars really aren’t enough.”
“Excellent service, highly recommend. Everyone is so kind and helpful. Repairing your car is such a stressful experience but after working with Roche it was the opposite! They answered all of my questions and got everything done efficiently. Thanks so much Rob & team for fixing up my car and going the extra mile with keeping it clean!!”
“My experience at VW Wellesley Auto Haus was absolutely fantastic! From the very beginning, they took care of everything. I especially want to highlight Jens Albrecht, who made the entire process smooth with his friendly and professional approach. We would also like to thank the finance manager, who kindly provided us with a loaner car until our new vehicle arrived. The service was top-notch, and we felt well taken care of throughout. Huge thanks to the whole team – we’ll definitely be coming back! Jan”
“I want to give high praise to Jamal Bridges, Tech specialist for Lexus. I called him from the road on the way to Washington DC for the holiday week as the navigation system was not functioning on my brand new car. He patiently and expertly instructed me how to reset system to get Google map functioning . I needed to call again for Tech Support as I couldn’t lock the car as I had packages on back seat that sent alerts. Once packages removed the doors still not locking. Jamal calmly reviewed numerous steps to try to get car locked.Manual locking worked. I met Jamal today at Lexus of Watertown to reboot the Connect Drive as malfunctioning, tested all keys to lock and remote start. He didn’t leave until all my questions and concerns were addressed.
Jamal Bridges is an outstanding technician, a very kind caring employee who should be recognized. I’m very grateful that he answered my call.”
“Brought my truck in needing of a PDR repair, everyone was easy to get along with, very communicative throughout, pricing was very fair, and best of all results were like it never even happened, going back next week.”
“Absolutely love working with this body shop, they communicated everything perfectly and made sure all my concerns were noted and taken care of. All and all, an excellent, non-stressful experience. Thanks to everyone at Marshall’s! Patrick, Greg, and Rachael are all so nice.”
“Mr. Paul and the team are super friendly, and sure they really provide a super professional service.
Received my car in a like new condition after the repair.
Highly recommended”
“I highly recommend Guy’s Autobody. Brian, the owner, did a great job in repairing my son’s car due to an accident. Not only did he squeeze us in during a very busy time, he also intervened on my behalf with my insurance company to get a correct appraisal on the damage and allow proper time to complete the needed repairs. This helped us keep the rental car (which was covered by my insurance) as long as needed. (They were only going to cover the rental based on their initial estimate on the time needed to complete repairs. Brian was able to negotiate a more realistic
time frame with them). Brian was a pleasure to work with and kept us informed on everything during the entire process. I will definitely use him for any of my autobody work should the need arise again in the future.”
“Everybody has an opinion about getting your vehicle serviced at a dealership (cue stealership memes), but I've found Watertown to be the most reliable and trustworthy of the places I've tried. This is true enough that I make the hike from Wakefield to come here even though there are several other places closer. They are good about doing the requested service without coming back and trying to pad the bill with a thousand other 'recommended' things. I'm hoping my Tacoma lasts a long time - so I feel better having folks work on it that really know this vehicle. To that point, this dealership went above and beyond getting me qualified for, and completing the work on, the frame recall for my previous Tacoma.”
“Came in for a check up and engineer filter change. Got the recalls taken care of as well. Always great service, fast, thorough, reasonable prices. Giovanni was esp awesome!”
7AM - 7PM
33 Cambridge St #3A, Burlington
Auto Parts
“We had a great experience purchasing a new Honda At Herb Chambers Burlington. Sergio was amazing, we quickly agreed on a price and he took care of everything.
Although there were about 8 employees working on this Saturday afternoon, Sergio seemed to be the only guy “Working” he was completing 3 sales at the same time as ours!! He never missed a Beat! Best Car Buying experience we’ve had in many years!”
“Excellent service and made the repair process so seamless. My car was fixed within the time promised and when I got it back they had gone the extra mile and even detailed the inside so it was pristine for me to receive back. Would recommend to anyone!”
“Arkadi is very skilled and a true professional. I had a great experience working with him to have my vehicle repaired. He was incredibly detailed and transparent about the repairs that were needed. He demonstrates a willingness to work with his customers to ensure they understand the repair process and status of their vehicle. I highly recommend Arkadi and his team.”
“Wonderful people and my car was in better shape than before the accident (which was not my fault). They kept me well-informed throughout the process, and even cleaned my car inside and out before I picked it up. They handled all the communication with the other person’s insurance company, and I only had to get involved briefly when the appraiser didn’t show (they found more damages than originally thought once they began working on my car.) Convenient location right off the #73 bus line. Though I hope to never need their services again, I would highly recommend them to anyone needing auto body work.”
“Buy a new Mercedes with Adriana in Sudbury was one of the best car buying experiences I’ve ver had. She knew so much about the car made sure I looked at cars that would fit my needs and included my must haves. She was a delight to work with”
“Rob at the body shop is a true professional! From our first interaction to pick up of my vehicle after repairs, everything was a seamless and pleasant experience. I was updated every step of the way and the turn around time was very fast. I highly recommend this body shop based on the customer service, professionalism, and high quality work!”
“I'm a long-term customer of AAA. Jim and the whole crew have always done a great job up-fitting our service vans. For a quick turnaround installing quality products like Ranger Design and Thule, we keep going back to AAA in Billerica for all our service fleet needs!”
8:30AM - 8PM
33 Cambridge St, MA-3A, Burlington
Auto Parts
“I loved my experience at Herb Chambers. Diego patiently talked me through my options. He addressed all my concerns while paying attention to my requirements. He and Patrick made the trade in process a breeze.
I really appreciated the quick turnaround to get my new car ready in a day.
I absolutely loved the positive environment, no bullying, no disrespect, and no one forcing you to commit to a car.
Thank you so much.”
“Been a car owner for over 60 years. Chris (Subaru Wakefield) these last few years has proven himself to me to be the best service experience I've had in all those years. He listens well, explains issues clearly so we can understand, and always has a pleasant demeanor.
Next car...going to be a Subaru, Chris sealed the deal.”
“Quality work that came in under the estimate (and they do free estimates), and a quicker turn around time than originally discussed. Also very nice to deal with. Super glad they are in the neighborhood.”
8:30AM - 5:30PM
555 Main St, Wilmington
Auto Parts
“They did an amazing job with my car repair. I had messed up my bumper while turning into my covered garage. They were very quick with the repair and the cost was way more affordable than anywhere else I went. They were great with follow up and communicating what they would do.”
8AM - 5:30PM
306 Webster Ave, Cambridge
Auto Parts
“These guys very kindly stayed open a few minutes late to do my inspection. They were fast and the price is much better than other people in the area. While I was waiting I chatted with a customer who's been coming here for 40 years to get his car fixed. He had nothing but incredible things to say, and i will definitely
be coming here next time I need any work done on my car.”
“Great service from beginning to end
Even sent a live video of inspection of brakes and tires
Love that they washed the car vacuumed inside and cleaned inside rubber mats , wiped the dashboard”
“Had a great experience with Dan in service at Colonial VW of Medford! He made my service visit very easy and pleasant. I highly recommend Dan and Colonial Volkswagen of Medford to anyone looking to service their vehicle.”
8AM - 5:30PM
69 Webster Ave, Somerville
Auto Parts
“I've been a long time customer, going to Webster to fix dents and scratches for over 10 years. They've done insurance and non-insurance repairs for us, always reasonable cost and quick. The folks in the office always have integrity, courtesy and treat customers like people. Writing a review today to thank Jerry and his team for an awesome restoration of my 10-year old car, low mileage, that was sorry-looking with uneven, oxidized paint. It came out like new -- highly recommend detailing here even if you normally don't spend money on that type of luxury. It's well worth trying it to turn a good old car into a good-looking one.”
“My wife and I had a great experience with my car salesman Brendan! Brendan was very friendly, knowledgeable, and never pushy. Audi Natick made the entire process smooth and stress-free. Highly recommend!”
“I can''t say enough positive things about this dealership. Sales, service, and finance all have their ducks in a row. Every interaction I had was top notch--professional, courteous and respectful. Through the years, I have bought a lot of cars due to high milage sales jobs, and the process (especially as a woman) can be miserable to say the least. This dealership has pleasantly shifted my viewpoint on car buying! My first interaction with Minuteman, was through the sales manager, Timmy Pullo. I was referred by a friend who is also a happy Minuteman customer. I knew exactly what I was looking for, but Timmy didn't have it on the lot. Timmy searched and found the 2024 Atlas with everything I wanted. He had it on the lot the next morning by trading with another dealership. He is a man of his word and truth be told, I had not even put a deposit down yet. At this point I had already shopped around and knew a fair win-win price for this vehicle. We agreed upon a price that was super competitive, and I was ready to buy my Atlas. Before driving away, I sat down with John in the finance department who was equally as professional. There was no huge pressure to add on things I didn't need at that time and the process took minutes. Dave, another member of the sales team, helped me take delivery of my vehicle and showed me even more bells and whistles that I was excited to have. I returned to the dealership a week later to have some extras installed--mudflap, bumperdillo, etc. The service department was prompt and courteous. I was in and out pretty quickly and they also inspected my vehicle and put a sticker on it since I bought it over the holiday weekend and couldn't inspect it then. Aside from the top notch staff, I am also so happy with my Atlas R Line. I hadn't sat in a Volkswagen for many years and was previously driving Audis and a Lamd Rover for a while. Sitting in the Atlas feels very luxurious. Super comfy heated and ventilated seats and all wheel drive will allow me to enjoy the new England weather shifts. The large display screen and controls look high end, and the handling is the amazing handling I would expect from a German engineered car. The third row is easy to enter and exit and is spacious even for two normal adult humans! So, I am thrilled with this car and with my entire buying experience at Minuteman. I believe I will be a customer for life, and I hope to refer many friends who can also have this positive experience-- no pressure, professional and overall a feel good process. Many thanks to the Minuteman team!”
“Curt/Kurt, don’t know how to spell his name, was great and helped me out today. I have been going here for years, I always drive old used cars and sometimes need a battery. I swap my old one and they give me a “Econo” refurbished one. They come with a warranty and have always given me no issues. You cannot beat it for the price. 10 years ago they were around $40 and now it’s around $60, still cant beat that deal. 5* always kind people working too”
“I had a great experience, they washed the car and got me the better bumper for no charge. I would recommend this shop to anyone and will come back for future needs, thank you all!”
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“I can't recommend this place enough!! Had an issue a chain quoted me around 1500, they fixed it for under 300. Great customer service and quality work. Will be returning for sure”