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January 2024 by Roger Cancio
Nice easy service. I was supposed to drop off the night before. I completely forgot. My wife called late morning and they offered to drive her home. Once the jeep was done, they even dropped it off at my house knowing she was home with my young daughter.
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January 2024 by Mary C
Very accommodating with scheduling my oil change and tire rotation. Pleasant staff when checking in and out. Service made me feel at ease knowing everything is in working order and ready for my increased trips to Connecticut to pickup and drop off my daughter at colleges. Definitely love doing business with you.
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November 2023 by Shaun Jacobs
The service was good.My issue is that I have a 2017 Wrangler w 65,000miles on it.I replaced the door and roof weather stripping at a coat of $1185. yesterday. Our family has owned 5 Wranglers and not one required the multiple parts replacements this one has!Totally lost my faith in Jeep vehicles.
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October 2023 by Jonathan Acevedo
Amazing experience! From the moment I walked in the door to the moment I left with the keys to a new car (which was only a couple hours), it was a wonderful and stress free experience. I’ve had a previously bad experience with other dealerships, but this one was just so pleasant. The sales associate RJ was kind, comforting, and very helpful while we were choosing a car and our experience with Bob, who worked with us to finalize all the details regarding the actual purchase, was absolutely awesome. He was funny, knowledgeable, and genuine as he tried his best to get us the best deal he could. I am still surprised at how pleasant and fast my whole experience was. Absolute 10/10 experience. I would recommend family and friends, and will certainly be going back there for my next purchase in the future. Thank you guys so much for all your help. My wife is absolutely in love with her Jeep!
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October 2023 by Sharon Pasquale
I had left my jeep because of noises I had heard off & on. I had no clue what they were. But Lahti's service figured out that it was my brakes and fixed them that day. He showed me the old ones and explained why I needed new ones. Now, no more noises & fast ,quick brakes! Such nice people!
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October 2023 by Jonathan A.
Amazing experience! From the moment I walked in the door to the moment I left with the keys to a new car (which was only a couple hours), it was a wonderful and stress free experience. I've had a previously bad experience with other dealerships, but this one was just so pleasant. The sales associate RJ was kind, comforting, and very helpful while we were choosing a car and our experience with Bob, who worked with us to finalize all the details regarding the actual purchase, was absolutely awesome. He was funny, knowledgeable, and genuine as he tried his best to get us the best deal he could. I am still surprised at how pleasant and fast my whole experience was. Absolute 10/10 experience. I would recommend family and friends, and will certainly be going back there for my next purchase in the future. Thank you guys so much for all your help. My wife is absolutely in love with her Jeep!
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October 2023 by Cole Humber
Lahti’s Jeep Service department was outstanding to work with. Our Jeep had an issue that was unable to be properly diagnosed by another dealership and Lahti’s was able to promptly schedule us with an appointment before any other dealership had an opening in the schedule. The staff was extremely friendly and helpful the moment I walked in. From beginning to end Lahti’s Jeep was amazing to work with and will be the only dealership I bring my Jeep to for service!
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October 2023 by Nicole Tucci
I brought my car in for a couple of recalls and my appointment wasn’t until the next day and I planned on just dropping it off. I went in to the service dept and asked the nice man I didn’t get his name I asked if there was any way to take it in and he grabbed my keys right away and brought it in. I really didn’t think it would b an option but he did. It really helped me out for the next day it was going to be a struggle.I was really impressed with the customer service. He went above and beyond in my eyes. Thanks again for the great experience.
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October 2023 by Alicia Milliken
When in the process of purchasing, they were helpful and kind and professional.So it was a positive experience.I really like the Jeep we bought too !However, we've a couple of issues we wanted help with after purchase, and we did not receive a response from them when we asked for help.So, disappointed with that.
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October 2023 by Larry O'Bryan
It was a pleasure dealing with the people at Lahti's Jeep from beginning to end. They were fair, honest, and forthcoming with information. I bought a 2018 Toyota RAV4 from them, and I am extremely happy with the vehicle. I recommend Lahti's Jeep without reservation for anybody looking for a used vehicle.
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October 2023 by Colleen Loiselle
Lahti’s is the best place anyone could buy a car. The Staff is Outstanding and Highly Professional and they will go the extra mile to find the car of your dreams. If you haven’t visited Lahti’s - Then please do so - You have will be happy you did. I shopped around a lot - but found out that there is no other Dealership that can compare to Lahti’s - They are the Best of the Best!!!
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October 2023 by Cole H.
Lahti's Jeep Service department was outstanding to work with. Our Jeep had an issue that was unable to be properly diagnosed by another dealership and Lahti's was able to promptly schedule us with an appointment before any other dealership had an opening in the schedule. The staff was extremely friendly and helpful the moment I walked in. From beginning to end Lahti's Jeep was amazing to work with and will be the only dealership I bring my Jeep to for service!
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September 2023 by Lisa Swedock
A great customer service experience at Lahti's Jeep in Leominster. Everyone I spoke with was friendly and made me feel comfortable and made it super easy to buy my first car.I especially want to give a shout out to Dianne. She is professional, knowledgeable and super nice, walked me through the process of buying the perfect car.I highly recommend Lahti's Jeep.
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August 2023 by Johannah
This shop is one of the best I’ve dealt with. My jeep was there for at least a month. (Eventually finding mice totaled it) Jacqui and our mechanic dealt with our insurance and adjuster while keeping us up to date throughout the process. Professional and personable.
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August 2023 by shawna poindexter
5 star salesman RJ.. & also 5 star dealership all very professional & . I love my new to me jeep compass!