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May 2024 by Dugas
Absolute nightmare at only this location. I purchased a $200 bat for my son 3 days ago. Got insurance and everything. Took the plastic off the top for his game and his coach said it can’t be used so we put it back in the car untouched and not used. I take it to Leominster location and they immediately told me no without even looking. I simply wanted to exchange it so he can use it and he told me “we don’t exchange bats that are used”. I told him it hasn’t been and there isn’t even a scratch on it. He told me to call customer service and they can do it. After calling they told me that it’s up to the manager at the location. The manager told me to email the district manager and they can tell me “why I can’t get another bat”.
Do NOT go to the Leominster location. Thankfully I called Millbury location and they told me come in and they will exchange it for me no problem. I wish I could give Leominster 0 stars.
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March 2024 by Mike Lowe
What is left of winter stuff is scarce and unorganized and NOT even on sale!
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January 2024 by Fluff
If I could I would give this place 0 stars bad customer service. No one greeted me throughout the store and prices are absolutely outrageously high
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November 2023 by Juan Mercado
Great store amazing service! Ryan’s service is exceptional Thanks again!
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October 2023 by Paul Mccarthy
Shopped this store the past 2 days for sport shirts and slacks. I found the items needed with the help of Ryan. He was extremely helpful, friendly and knew the store stock.The store was very clean and organized. There is plenty of staff available to assist customers, and to keep merchandise looking fresh. Now is especially the time to shop this store, especially if you are looking for particular sizes in athletic clothing; there is plenty of stock and in the full range of sizes.Today was my third visit this week, and once again, Ryan was there to help with an exchange and new purchases.I Han my service dog, Oliver, with me and the store staff were very respectful of his importance to me, and understood the “no petting” protocols that applied to him.
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September 2023 by ewronski
Staff offered minimal assistance in the sale of slave made goods
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September 2023 by joseph butkiewicz
Great deals on sneakers love the discounts
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August 2023 by Allison Scott
Dick’s has always been the place to go for our kids sports equipment; dek hockey, soccer, basketball, baseball. I have also purchased fishing equipment for my father who is an avid fisher. I was able to get him a really amazing pair of anti-glare bass fishing glasses that he loves. They do have a points program but I have found it a little difficult to navigate and actually earning and using points is not the best, they could really use an updated system for this. They have also always more expensive then I would prefer but they are all good quality, name brand products. They are also on par with other sporting/outdoor stores as far as prices go. This sucks is located in a large plaza next to Kohl’s, right off of RT 2.
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August 2023 by Dezzy Allen
Do not buy your protein powder there....Terrible taste and no knowledge of protein products..Terrible customer service...do not buy protein there....go to the vitamin shop next door...
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July 2023 by Jason Pearsall
Great service in Bike Dept.
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April 2023 by Mark M.
This chain just continues it's downward decline into a vortex of sub standard merchandise , poor /apathetic service and depleted /discontinued lines of goods . I was given a $100 gift card to this place . they had NOTHING i wanted / needed . Ended up getting a load of overpriced Duracell batteries for my game cameras etc . because there product offering was so lame .
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February 2023 by Sharon Hewitt
Watch the prices at the register!!! Bought an item that was marked 239.99. Rang in at 299.99 ?. Items on sale for 219.99, clearly marked 199.99. I don't think that's how sales work ?. And the item I would have gotten had no price tag, and no one to help. Wasn't going down THAT rabbit hole lol. This was in the golfing dept. Where all the clubs are locked up. Again, no one to help. I gave them 2 stars only because the girl at the register was very nice.
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August 2022 by William R.
Prices can be high selection can be varying comes to fishing gear Depending on the store and I've been multiple of them some stores have a good fishing selection and some stores probably shouldn't have a fishing selection at all if they're not gonna stock anything some stores need to be cleaned up in terms the isles fishing gear swinging all over the place on the ground like it hasn't been attended to from customers pillaging through gear and some stores are pretty well organized
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June 2022 by Clarence Raby
Great place to get gloves for my wheelchair
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May 2022 by Mike Malone
The discontinued selling guns bows arrows, bbs pellets... They caved in to the anti target or hunting nuts. Hardly a sporting goods store anymore.