Building Materials in Leominster, MA

“My husband and I were first time visitors to Central Flag today. A good friend of mine had recommended this great shop many moons ago. As soon as we stepped through the door we were received with a warm greeting! The proprietor (Sharon) was extremely helpful, and so very kind.”

“Needed advice regarding window blind repair or replacement. Special made (pricey) Bali blinds from 2000. Christian Delgado assisted me and was so helpful, patient and relaxed. He did not push me to purchase new. Gladly called Bali company and was as happy as i to find out there was a warranty. I would ask for him again if needed help in his areas of expertise. Great experience.”

“Horrible service. I was in the area so I thought I would check on my order. After waiting 20 minutes to be acknowledged as the pick up desk, I was informed that my order has not even been started. Not a big problem it had only been 90 minutes. My problem lies with the attitude of the service desk. I was informed that it wasn't my fault that I can't read the email that said to wait, nor was it my fault that they had 21 other orders. Again I didn't care that it wasn't ready I just happen to be driving by... To save myself some time and it's not clogged up there pick up area thought I'd see if it was ready we're close. A gentleman that printed it out and half the way to go pick it, and then proceeded to talk to another Associates about my literacy was definitely uncalled for. It is quite evident that Lowes does not value their customers, and the associates think that for items is a large order. Had he taken a moment to listen to me, he would've known that he did not need to drop everything, rush off in a huff, and I would've return tomorrow to get the merchandise. I don't think it's right to ever make a customer feel like they're inconveniencing the employees, nor do I think it's right for the employees to make the customer feel humiliated. Epic fail Lowe's on a $1K order.Update:returned today to receive order. A shout out to Kurt! Super nice guy. Almost made up for the associates yesterday. I'll chalk it up to busy season for them.”