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June 2024 by Jack Moreno
This stores culture is toxic. These people are not there for the customer. No wonder you're closing locations across the country. Sad to see.
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June 2024 by Leslie
Will at the front door called me an old lady. I wanted to speak with a manager and after waiting 12 min he walked past me. I called their CS hotline and began my story after being on hold for 8 mins when low and behold he decides to stroll out of office. I completed my complaint over the phone and when I hung up I asked the manager on duty if he was ready to help me find a charger and he said "first of all..." and that was it I was done. I found a employee reluctingly willing to help The shift mngr, the doorman, the cashier all stood at the front door ignoring me at the checkout. I called the hotline again while in line and only then did finally, a geeksquad staff contractor) checked me out. On my way out the manager on duty, will, and two other employees thank me for coming in a snarky voice. ? ?
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June 2024 by Joan Meyer
Fabulous customer service, from beginning to end. Their geek squad was super too. One stop shopping was exceptional.
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June 2024 by Lynn Gelski
Always impressed with product knowledge, and personalized customer service. Professional service.
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June 2024 by Angela Rguez
Excellent ?
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June 2024 by Big Duke Six
Synk and Aidan were extremely helpful and nice today… they helped me on a phone case exchange. I couldn’t ask for them to be nicer and customer service oriented… thank you guys and you’re an asset to your company…. I won’t go to any other store when I buy this stuff because of them…. Nick as well… He just has to lay off the caffeine a little bit… ha jk …-P. Perry
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June 2024 by Yufi Kaso
What I love about Best Buy is the staff. I was picking up my order, and although it was small, it was a little heavy. A staff member offered to help bring it to my car. That was a very nice gesture!
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May 2024 by Sheila O'Malley
Third time fixing our new radio after installation, so hopefully 3rd time is the charm
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May 2024 by Roland Gurney
Great customer service
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May 2024 by Paul Sarapas
Great help in adding to our home security
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May 2024 by Cassie Wiinikainen
Double charged me on an order and can't get anyone to refund it. Will never shop at Best Buy again, horrible customer service. SCAM
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May 2024 by Dylan Noonan
it’s harder to get a working piece of electronics from this best buy than it it to get through the TSA
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May 2024 by Amber DeGreenia
I love best buy they always seem to have what I want and I honestly just like browsing but I don't like that all best buys have gotten rid of their movies and DVD sections. It was the one place I could reliably get physical copies of anime I wanted to own
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April 2024 by Paul Phillips
Well stocked. Friendly and helpful staff.
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April 2024 by Barbara Duane
Very nice, Very helpful and very knowledgeble
