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October 2023 by Keith Baro
I’ve paid over $500 in overdraft fees this year just due to wonky charges going through at random times. Even a week after a purchase or transfer. All sorts of messes with no customer support to fix them. I get locked out of my accounts about biweekly. Typically that lines up with a good long holiday weekend. Seems small and personal but it really just turns out to be a terrible banking experience. Changing everything asap.
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April 2023 by Kevin Eaton
Amazing, Fantastic, Incredible!!!It is a pleasure to bank here. You will always have a positive experience for all your banking needs - from bank checks, deposits, withdrawals, loans, purchasing euros and other currencies.I want to say “Thank you” to the Manager, Assistant and Tellers. You make my banking experience the best…KE
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December 2022 by SM IC
BankHometown is amazing. Top notch service. Donna and team go above and beyond to help customers.
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September 2022 by LaShawn Stinson
It's a great bank the teller's are very happy as a matter of fact everyone is awesome there they tend to you asap.
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January 2021 by Daniel D. Dubrule
Closing all their banks for 17 business hours over three days leading into the holiday weekend during a single work week is not customer considerate! Especially with such limited services available at their atms so do it yourself options are a joke considering what can get done nowadays at other financial institutions.
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January 2021 by Sallie Ricardo
Know what's nice about a bank? Having the option to visit a branch or never having to visit a branch. I enjoy all the online banking options such as using the phone app to deposit funds or check balances. Most recently the app was updated and it's even easier than before to deposit a check. Woot, woot for the customer! I can do all my banking virtually while having a bank that I can trust. I work directly with Donna the Manager at the Leominster branch and she is always accommodating and knows her stuff. When I have visited the branch all the branch team members are very friendly. Why not bank Hometown, everything you need in a bank.
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January 2021 by Missy Benson
Absolutely amazing staff!
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July 2020 by Comeketo Restaurant
Honestly If you are not banking with Hometown Bank you are crazy .. Donna at the Leominster location and her team are out of this world ... I can't think of any other bank that does what they do for their customers ... I am not just speaking for myself ... but also for so many other friends I know who bank with them ... if I could select 10 starts I would ... congrats Donna on an amazing team
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June 2020 by Jen C
Great bank. I had switched to Workers Credit Union cuz it was closer, what a mistake I am switching right back to Bank Hometown.
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October 2019 by Shaindia Andino
THE BEST BANK FOR REALLLLL!!!!!!!!!!!
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June 2019 by Domenic Dawson
My favorite bank ever. Donna and her team are top notch and really treat everyone with respect. I am always welcome when I go there and still show me love me no matter how many times I left my debit card in the atm machine. Thanks girls
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April 2019 by Gemelli Rosequarts
This is the best bank in leominster. No hidden fees means exactly that to them! Donna opened my account and was absolutely amazing, she answered any questions I had and took her time to do so. She was very quick opening the account she was also very professional. The rest of the staff I have encountered have also been very professional and always welcoming! If you're looking to open a bank account, open up another bank account, or switch to a different bank Hometown Bank would definitely be the one to go to!
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April 2018 by S I-C
Fantastic! Best bank out there! Everyone who works there is friendly, personable and willing to go above and beyond to help out!
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March 2018 by Daniel Viens
If I could this bank ten stars, I would have! As a small business owner, I've used several of the large banks and there's no comparison! Hometown Bank actually cares about their customers! The assistant manager Cindi is outstanding & truly is the gold standard for customer service! I highly recommend this bank!
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March 2018 by Kathryn Campbell
I really don't understand some of these negative comments I'm reading about this bank. I have worked in Banking/Accounting for more than 20 yrs. The first rule ever taught to us was that you never make change for someone who doesn't have an account with the institution. The reason for this is simply for fraud purposes. Anyone now a days can come in with a counterfeit bill, get the change they want and walk out the door never to be seen again. And what happens is that the bank is out of that money. This has been my bank for 4 yrs since they opened their doors in Leominster. Not once have I ever walked in there feeling like just another account or that they just don't care. These girls go out of their way to make you feel welcome and always with a smile! HOMETOWN BANK WILL ALWAYS BE MY BANK!!!