Towing near Lenox, MA

“Glen Hoff was the incredibly nice and helpful in a bad situation. Caught a flat tire on a long drive to Canada for Christmas holidays. On a Friday night, after 8PM and people ready for Christmas break, he leant his services and helped tow us to the local hotel. Friendly, empathetic and quick. Thank you Glen. Merry Christmas”

“A great and I don't use that word lightly a great old school automotive shop. Fair quality work done there They inspect cars they kind of work on most things. But the big deal is that their family husband and wife shop super super nice people. if they have room for you they're the place to go.”

“My son’s car was hit in a parking lot, so I searched for a place and liked the Bible verse on their website. I didn’t like the previous place I had used, so decided to try this one. Not only were they very kind, they did great work and even detailed the whole car, inside and out! I’m blown away by this wonderful little shop. Thank you so much!”

“I’ve lived here 6 years. Only started taking my cars here the last two years. The experience is the best in the area IMO. I often do work on my own cars and have a good idea how long things take. Their labor hours for jobs are fair and the mechanics I’ve talked with are happy to give you the time of day if there are questions or explanations needed. I’ll often source my own parts, sometimes just from Napa down the street, and tires etc from tirerack and they’ve taken all that in stride and accommodated. They will also make you an appointment for inspection and will actually keep it, and have WiFi while you wait. They have failed me for inspection a few times, all those times I can definitely verify they were being honest about actual bad parts that needing replacing. Once they said my rear control arms were bad on my BMW, I was suspect because generally I can feel those being bad - and I had recently rotated my tires and hand tested the control arms for play and didn’t find any. They were happy to put the car back on the lift and show me, when the wheel was on you could definitely wiggle some play in the bushing. I had done my hand inspection with the wheels off, the extra leverage the wheel provided illustrated the play in the bushing. All is to say they have been totally honest and a pleasure to work with and communicate with at reasonable prices. So much better than other places around here.”

“I couldn’t appreciate the work and customer service that I received more. My vehicle looks great and the service was just as good. Very happy and will be a loyal customer.”

“My car wouldn't start and I couldn't jump it, so I called AAA. They sent Jay from EMS and he saved the day. He couldn't get the car to jump either, but he didn't leave me stranded. He jumped back in his truck, came back with a new battery and replaced it in the rain. Car started right up. Jay definitely takes pride in his work and clearly enjoys what he does. Hats off to EMS management for allowing him the flexibility to provide such excellent service.”

“Just had a breakdown on the Mass Pike while trying to leave the Lee rest stop. As soon as AAA got through, tow was prompt. They very quickly figured out the problem and were able to give us enough of a fix to continue home (4 hour drive away). There was a chance we might have either had to stay over or get a rental, and they had lots of helpful info posted in the waiting room and were just friendly and positive over the whole experience. I just randomly picked the closest repair to where we were and feel very lucky to have ended up in their capable hands!”

“These folks are some of the most honest repair folks who have worked on our families cars. They are willing to send you elsewhere when they run into issues that they don’t know how to fix instead of patching things short term. They stick to their repair estimate costs as well. Highly recommended.”