“I adore this store. I have been shopping here for several years and the proprietors have always been helpful, going the extra mile to find what I need for my dogs. They have handled my few returns graciously. Their inventory is excellent and I have found their prices to be fair.”
“Employees are very helpful, and they carry Oxbow products, food, and treats which are superior for guinea pigs. I only support this store because it does not sell small animals, as opposed to Pet Supplies Plus and Petco.”
9AM - 5PM
59 Main St, Lee“Nice locally owned small business that has friendly staff that are attentive and accommodating. Prices and stock are reasonable/ what one would expect. They also have ups drop off and a pet bath station.”
“I received a favorable recommendation from an acquaintance to try the SHPR. My 1 year old Black Mouth Cur has spent a few days here and there at SHPR over the past few months leading up to a 10 day stay just now. She becomes excited on the way there, once we open the windows and she catches a scent of where she's headed, which is great since she is ordinarily quiet during car rides. She has always come home cheerful and healthy, including yesterday. The staff is warm and inviting and are positively communicative (as needed). They explain that they try to pair the dogs in a thoughtful way for play and one staff member brings their own dog in to play with mine since they get along so well. SHPR is also part of a veterinarian practice which you don't need to be part of, and if we didn't already have a fabulous vet who we adore, this would be the place we'd go for vet service. It's comforting to know that if there was an issue she'd have access to vet care. I might possibly stir up extra competition for available slots for me with my review but I feel it's only fair.”
“Can't say enough good things about their grooming. Awsome experience..I felt like they cared about my fur baby. In tune to my senior dogs needs, listened to the specifics I wanted and delivered point on. I was with a previous groomer for a very long time that never did any of that sadly. Libby and her crew were amazing...I thank you and so does Chewy...we will be seeing you again...”
“Rhonda and her staff worked with me - response time on a Saturday- less than 20 minutes. Her and her staff came to me and assisted. Very pleasant lady and professional. Thank you Rhonda!”
9AM - 8PM
690 Merrill Rd, Pittsfield“Caitlin in the fish department is an absolute gem and incredibly helpful! They knew everything we needed about starting a new tank and gave plenty of helpful advice! If you need anything for your aquatic pet or need help starting out go ask Caitlin!!!”
“This hardware store is clean and well organized, with a friendly and knowledgeable staff. The business is a great addition to the stores owned and operated by Bart Raser, a local entrepreneur and respected home improvement specialist.”