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July 2024 by Carol Doughty
Horrible! If you want a professional, stay far away from here. Took my car in for a simple inspection. The mechanic was rude and threw the jack down and started to walk away when I suggested he use the pucks I had in the trunk. The wife said “oh, we do Tesla’s a lot so we know how to lift them.” I replied “okay.” After mechanic/owner was finished and drove the car out, he muttered that he “hated these things.” I asked “hate what, Tesla’s?” He said yeah. I said “I wish I’d known that because I wouldn’t have come here.” The wife was nice and tried to smooth things out for her immature, tantrum-throwing husband. Oh, and he got dirty fingerprints all over the wheel and door of the car. What a joke. So different from a regular, professional shop. Surprised this dump can stay operational in a place like Lenox.
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March 2024 by Patrick Rooney
A great and I don't use that word lightly a great old school automotive shop. Fair quality work done there They inspect cars they kind of work on most things. But the big deal is that their family husband and wife shop super super nice people. if they have room for you they're the place to go.
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March 2024 by Phil Halpern
Honest car repairs at reasonable prices. They are a pleasure to deal with.
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November 2023 by Eugen S
UNPROFESSIONAL SERVICE. AMATEURS. RUDE MECHANIC.Made an appointment to change tires, check brakes, check oil, change oil and check fluids. On the day of dropping the car i have reminded to check tires and check brakes, change oil. The car is pretty old and definitely needs more attention and care, especially before the winter. Later in the day received the call that the car is all set to pick up(tires were changed), and I asked the service guy if he checked the brakes and changed oil. He told me that nobody has informed him about this and he already has my car outside, and different car is already on the lift. When I came to the shop and asked them to make it right and why is this happen, he repeated again and started yelling on me that nobody has informed about it, he didn't have this on the book and basically it's not his fault, he was blaming his co-workers of this issue. He also was yelling on me in front of other customers too, which is disgusting. Very rude mechanic and unprofessional. Thats how they treat their local customers. With no respect and apology.Do not go there if you are looking for a professional mechanic to work on your car.Services: Tires
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September 2023 by B S
The absolute best!
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July 2023 by Alan Hanson
Small repair shop, so you get first class service.
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July 2023 by Spee Watson
The gentleman behind the counter was polite and very helpful, but due to a recent ownership change, in-store stock was pretty lean. So, despite his best efforts he could not find me the tire gauge I wanted. He apologized but it wasn't his fault.
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June 2023 by Kate M
Quick and easy inspection. Nice staff who are also efficient.
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December 2022 by Oliver Spencer
Had my new tires installed. Great job done quickly and for a reasonable price. I will go back again.Service: Tires
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December 2022 by Harry Benjamin Handler
Mr Fortune is quite a guy. Speaks his mind to the fullest. Gave me free brake fluid when my car was depleted.
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December 2022 by Ben Handler
Mr Fortune is quite a guy. Speaks his mind to the fullest. Gave me free brake fluid when my car was depleted.
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October 2022 by Joe Montanaro
looking forward to returning to one of Berkshires best .... the owner/operator is awesome ... thank you
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August 2022 by Max Smart
The vey best. Wonderful. ?
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July 2022 by Sonya Bykofsky
Honest people, reliable service. I've used them since 1998...never a bad experienceService: General repairs & maintenance
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June 2022 by Tiare Austin
Helpful, thorough and kind
