The Polo Ralph Lauren Factory Store offers a wide selection of timeless styles and new arrivals for men, women, and kids. Featuring high-quality Polo shirts and fine leather goods, the store provides an assortment of pieces from the iconic lifestyle brand known for its comfort and authenticity.
While the store experience can be hit or miss, with some customers reporting helpful staff and others finding the service lacking, the clothing itself is generally praised for its quality and durability. Shoppers can often find great deals, with discounts and coupons available, though some items may still be priced at full retail.
Customers have mixed opinions on the store's designation as a "factory" or "outlet," with some questioning why prices are not consistently lower. However, it's important to remember that the Polo Ralph Lauren brand carries a premium, and customers should expect to pay accordingly, even at the factory store.
Overall, the Polo Ralph Lauren Factory Store offers a chance to shop the brand's classic styles and quality merchandise, with the potential for finding valuable deals for those willing to navigate the store's varying customer service and pricing.
Neat store, unlike other typical Polo Ralph Lauren outlets. Some reviews mentioned the associates negatively. I visit for the clothes, not the people. Having said, during my visits, they were nothing but helpful and personable! Clean store and good deals. I will be back again next summer when I am in town for Tanglewood.
August 2026
Amazing experience at this location! I had the pleasure of working with Shawna. She is incredible! Delivered an A+ customer service experience! Josh the manager is wonderful also! Thank you for another great RL shopping trip! Visit RL POLO LEE for the great selection& service - thanks again Shawna!!
July 2026
They Got a Cafe what more is there to say, It’s a great spot and compared to the one in Lake George wayyyyyyyyyyy Better, worth the extra 10 minutes
