Propane in Lawrence, MA

“Haffner's recently merged/acquired the smaller family owned business I'd been a loyal customer of for a few years in 2023. When it came to my first interaction with the new parent company I wasn't sure I'd experience the same level of attention and customer service as before. After a minor issue uncovering my past client records and history one of their sales reps, Rick, reached out to me to talk through the new business structure as well as provide me with peace of mind that not only would the transition be smooth but the services provided would be of equal or greater value. Not only did he work with me patiently by answering all my questions in a confident manner, he went so far as to work to expedite a propane delivery to me in less then 48 hrs but also continued to text me several times to keep me posted on delivery status and timing. Between that level of attention and the new mobile/online capabilities of the company that allows clients to track levels, place orders, and pay bills digitally I'll remain committed to being a customer of Hartmans/Haffners/Energy North.”

“Quick, easy, inexpensive and that's what we all want. No bathroom for anyone to use but other then that it's perfect for coming off the highway and going back on...”

“Quick, easy, inexpensive and that's what we all want. No bathroom for anyone to use but other then that it's perfect for coming off the highway and going back on...”

“Tropical Storm Isaias brought tree limbs down on my high voltage wire creating a single home power outage near the end of Eversource's service area in Southern New Hampshire on Tuesday. I would be one of the last homes restored as we were a single home outage and we are literally near the end of Eversource's service area. Thursday morning at 6:00 AM I put a web request for propane into Haffner's web site indicating our propane fuel level and a remark indicating we were still on our whole house generator. I expected delivery on Friday or Monday according to Haffner's normal summer time propane delivery schedule. Haffner's WOWED me by delivering propane Thursday morning around 7:00 AM. GREAT JOB!”