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“I live in the city and usually ship things in the city. this usps trip was one million times better than any city usps experience. it made me consider moving back out to the suburbs.”
“We are a local business and the folks at this location were beyond helpful in getting us set up with Change of Address, etc. I also love the building they are in. Great people, great service.”
9:30AM - 12PM
95 Boston Rd Ste 5, North Billerica
Post Offices
“I have been coming to this post office instead of other local post offices because of the amazing customer service! The employees are always willing to help and are super friendly!”
“I live on the Lowell Dracut line and I will not go any other location. I've been to this location about 4 times in the last few months and no issues. The staff that work here are very nice and friendly and helpful! They really go above and beyond to help there costumers!They all deserve raises at this location!”
“The man that works here is always so helpful to me. He deals with all my package questions and we are starting to get to know one another well. The issue I run into is parking and getting in and out of the parking area. Because of the location in proximity to the light. Maybe there needs to be a do not block entrance signs, though we know they would be ignored.”
“I wanted to express my heartfelt gratitude to the staff at the Post Office, especially Josh, for their exceptional assistance. Their dedication and professionalism made my experience seamless and stress-free. Josh went above and beyond to ensure that my needs were met promptly and efficiently. I truly appreciate their commitment to excellent customer service and commend them for their outstanding efforts. Thank you, Post Office staff, for your invaluable assistance!”
“Package became lost but Phil was really nice and the lady that works on Saturdays that’s not customer service was semi rude. Package ended up arriving without tracking updates. But THANK YOU PHIL!”
“I did my passport appointment today. Had a really good experience. I came in even hour earlier and they were able to take care of me early. All thanks to Debbie for being very helpful, the process was straightforward and easygoing”
“Our town’s post office lady, Julie just did a big favor for me because she helped me to find the package and then change the address. I accidentally wrote the wrong number of the address on the package for the birthday gift that was prepared by my child. He specifically selected a book and some snacks for his friend’s birthday. I was so glad that was able to fix that or my little one would be upset. You save my day, Julie! Thank you so much!”
“Oh. My. God. Bob is a life saver!!!! Absolute genius. Saved me from shipping a very, very valuable item to a fraudulent destination. Customer service was amazing! So nice, friendly, fast, and overall concerned for the wellbeing of the customer. Thank you sooo much!!”
“I've used this post office for years and the staff is uniformly courteous and helpful. Not sure why some of the reviews are negative. There is a long wait at peak hours (e.g. Noon) and before the holidays so they may be a bit understaffed. But that isn't the fault of the employees. They are a good bunch.”
8:30AM - 12PM
9 Main St, Atkinson
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“The sweetest people work at the one in Atkinson, NH. I moved to Derry Nh and still have this post office justice because of the customer service received every time I go there.”
“Could not be more pleased with the service at the haverhill post office down town haverhill,we had two packages that we had sent to the wrong address, a supervisor JOE went above and beyond to locate and retrieve both packages in a short time, and he did it with a smile, I tried to compensate him,he would not accept it and said please pay it forward which i will, THANKS AGAIN JOE,”
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“i understand people’s frustration but i live in south lawrence we almost always get our mails, sometimes it might be left in the neighbor’s box but they put them right on top for us”