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June 2023 by Mark Manzi
charged my ac. service was excellent, reasonableService: Auto A/C replacement
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December 2022 by Roya
Great service and affordable prices.The owner is fair and knowledgeable. He makes sure that the car is free of error before returning it. I had my car and many friends car be fixed at this shop and never been disappointed. My only go to place for any car related matters.
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November 2022 by Anurag Nagpal
Had a great experience at M&L. My Acura MDX was making an unbalance kind of road noise, and wheel balancing and rotation had not helped. Dealership was quoting me struts replacement, control arm etc. - more than $2000 for repairs, without even taking the car for a test drive. I guess because the car is over 100K miles!! Mom went on a 10 minute test drive, put the car on the lift and showed me what he thought were likely the issues. He replaced 1 strut, 1 set bearings, a little wheel/brake work, rather than much more parts the dealership was saying. Cost was less than 40% of what I was quoted elsewhere. Car now runs very smooth, no noise.Great diagnosis and fixing, and an honest and thorough person.Services: Brakes
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April 2022 by Brittany girton
Took my car for a standard brake job. My car was there 3 weeks with no resolution and then passed off to another shop to finish the job. brake job easy paid for and and not completed. I had to pay the second shop to repair damage that this shop did too my car. Owner did not refund or take responsibility for bad brake job. Do not recommend.Service: Auto brake repair
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September 2021 by Kim L
M and L recently moved to 15 Ayers Village in Methuen back in April I think. Any reviews after that is reflecting the people who took over their old shop. Hopefully they can update it soon. This shop is great! I'm so happy to have found their new location. My car has been having so many issues since Covid and even more this year. The owner and his team have helped get my car in better shape. He does look out for his customers and really get things done right. When I tried going back I realized they were not there anymore and had new owners and brought my car somewhere else to fix a ball joint. When I found M and L again he looked at it and seen the issues/repairs that were done previously and corrected it. Friendly, very helpful at explaining the issues first and cost before they do anything, and they work pretty quick. They have alot of loyal customers so they can be busy but I'm ok with waiting because I know the job will get done right.
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August 2021 by Minh Tran
Brought my car in for diagnostics because AC wasn't working and I suspected a refrigerant leak. The tech who took it on said their "electronic diagnostic sensor" detected no leak and their dye test revealed dye around the low-pressure port. Pretty sure he just recharged my AC, thinking I haven't done it, and then charged me $120.When I came to pick up my car, I should have called him out when it wasn't blowing cool air. I thought the car needed a sec for the compressor to kick in. The tech should have known better and asked for more time to see if the issue was resolved.Fed up with the AC not blowing cool air a few days after I'd picked the car up, I bought a recharging kit with dye that glowed under UV light. I let the car leak out the dye and discovered a HUGE leak at the connection to the chassis where the low-pressure hose leads to the evaporator. Not sure if this is the root cause of the problem but I'm surprised it didn't come up in his diagnostics, if it was done at all.TLDR; integrity of their workmanship in question.
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November 2020 by Magnus E Igbinosa
Great service, price for labor reasonable.
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May 2020 by Liliana Garcia
While living in Lawrence, M and L was the only place I would take my car. Their service and honesty is like none other in the city. I really appreciated that because I was a single mom.
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December 2019 by Dioselyn Carpio
Great mechanics
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November 2019 by George Procope
They are the most honest mechanics you ever want to meet. They take pride in their services and you won't be disappointed with their work.
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August 2019 by Steve Clark
Honest great mechanic family owned and run reasonable prices
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May 2019 by b5maddog .
You can't find a better or more honest owner around. I have been bringing family cars to him for about 15 years and won't find me going anywhere else. M+L Auto is the best!
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February 2019 by Mat Lambert
The staff is always nice and the owner always tries to fit me in ASAP when I arrive early in the morning Great price and doesn't take too long to fix my car.
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December 2018 by Andrew Kiselev
Great service and unbeatable prices
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November 2018 by Dhruv Patel
My friend suggested M & L auto care for my car. Experienced and knowledgeable staff. They did resolve my car's problem within 3 hrs. They were cheaper and trustworthy too.