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“I had an Extreme Magnificent encounter with the Manager Vivian, Very Satisfactory an from Florida & both times I entered the Store she is extremely attentive to her customers. I am a satisfied customer 1,000%. Thank you & keep up the great
work”
“The sales associate met me as I walked into the store. We at right down at his desk an ask how could he help me.He the got me an estimate of what my plan would be with the additional equipment.”
“Just when you think customer service is nonexistent and a thing of the past, I made a visit to the local Verizon store in Andover mass, I was met at the door by the manager, holding it open for me, asking me how we could help displaying a smile and professionalism.
A very refreshing experience!”
“Went in today for the second time , only T-Mobile I will come too I’ve had experienced horrible customer service at other ones, Jessica was again the one to help me and she’s great and very welcoming as always. She helped me and explained every plan and phone to me until I finally made a final decision , very happy. Thank you again will definitely recommend.”
“I'm writing today on behalf of myself and another customer Peter Gould. We recently purchased new phones. And our sales rep was Kapur Kashim from the North Reading Verizon location. We both were so pleased with the customer services we received by this gentlemen. We felt it was important you know that two customers appreciated the knowledge and the kindness Kapur expressed during our current purchases. Satisfied customers. Lesley Mcgrath and Peter Gould”
“I called PCMax and talked to Kevin and he let me know that he felt he could fix the problem with my laptop. I brought it in on Thursday afternoon and I picked it up Friday afternoon and everything was running great. He let me know up front what the cost would be. He then called me Friday morning to let me know it was ready. The price was reasonable and didn’t change from the original estimate. It was obvious that Kevin is highly knowledgeable and I would recommend him to all my friends.”
“Switched to T-Mobile after a disaterous run with Verizon. Joe and his team have great experience and service acumen. Joe and his team went above and beyond to provide me with exceptional service, helped me to push my rebates, and discounts through and cut my bill $75 bucks a month with the same service and features.
I drove from Boston to save on taxes, but I will continue to return to this store because of the level of service Tuscan Village provided, as well as the experience store itself.
This is a shining example of how every customer should be treated.”
“I went in for an upgrade and Angel helped me out. He made everything nice and easy and answered all my questions before I could even ask them. Will definitely recommend him to friends and family for future business”
“I could not find the review that I posted. I made a mistake on that review it was not Tarboro store. It was the Greenville store that let someone make a purchase on my account it has been a week now and I've got the runaround from the 611 number the fraud department etc. and the only person that has kept their word and try to help me fix anything is Dexter in the Tarboro store and he had nothing to do with the situation so my apologies to you Dexter for putting the wrong store down and thank you Dexter for reaching out and keeping your word and explaining so much more to me. My apologies for making a mistake about the store.”
“This T-Mobile not only helped me leave my previous provider and switch to them, but they gave me great service, immaculate help, and they’re just like us in the community!! Definitely recommend this store”
“This T mobile store is different from any other T mobile location we have ever been to. The employees there even the manager go out of their way to help you out ,specifically Stephanie , there are no words to describe how wonderful she is.
Great person, very professional, helpful , and the nicest thing about her is that She makes you very comfortable even if you run in to some difficulties , she goes out of her way to help you out and is the reason we keep coming back to this location.
My family and I we just want to say to her Thank you so much.???”
“I went to this store because I was insanely unsatisfied with AT&T and their BS and was looking for a more affordable phone provider. The associate who helped me, I believe his name was Allam, was very helpful and kind. He wasn't pushy and didn't try to sell me something I didn't need. I told him what my budget was and he followed through down to the last detail. I left the store having spent much less than I anticipated. Thanks for a pleasant experience.”
“I went to the store to set up internet and cable services. Jose attended to me. Jose did an excellent job of helping me with setting up my service and getting me started. He was very professional and knowledgeable. He did an outstanding job from beginning to end, even helping me to the door with all my equipment. He is an asset to your company.”
“the best service I changed from my old company with them and made everything online I placed a new order and the wrong device arrived I went to the store and they gave me my money back and they solved the problem with many offers”
“My experience at this location was notably positive compared to other reviews I had read. Jay, alongside another employee whose name I unfortunately forgot, demonstrated exceptional professionalism and courtesy. Notably, Jay advocated on my behalf during a challenging phone transfer from another provider, ensuring a smoother process despite the difficulties presented.”
“Great service! I had come from another location after being told false information preventing a trade in & upgraded of iPhones.Erica was attentive, accommodating and patient with us throughout the process of upgrading our iPhones.Thank you also to the other gentleman that was there (forgot your name!) for also providing the same kind of customer service.”
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“Erick was FANTASTIC! He was so helpful with my mom and I and answered all/any questions we had. He even helped transfer all our information over to our new phones! Definitely will be visiting this location and Erick again for all Verizon assistance!”