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February 2023 by Elpidio DelaCruz-Matos
Just right, noting more.
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December 2022 by kevvy williams
Do NOT rent from here. This place is THE worst. I renter from here because commonwealth was fixing my car and I got a reduced rate because they cater to commonwealth customers. I got a car for 4 days at a little over $40 a day. The dealer would have my car for 3 days to work on it. Come that third day I haven’t heard anything so I called enterprise to extend over the weekend: Incase I needed it and that location closes on weekends. Later that day my car was finished and I picked it up the next morning and dropped off the rental at commonwealth like I was told. During that rental, I never received my rental contract even tho I called twice to ask for it, I never got a receipt and I called for that. They also didn’t pick up the car till Monday and never closed it out and put 4 different charges on my CC. I had to call and speak to someone who finally closed out my rental for just under $200. For the 4 days. Now 2 months later I’m getting demand letter from enterprise telling me that I owe them $145 because I had the rental 7 days. This whole rental situation has been the bane of rentals. Stay away from them. Commonwealth was great, they serviced my car and this post has nothing to do with them. Just enterprise
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December 2022 by Esosa Omorodion
Wonderful experience. I rented a minivan on Tuesday. The best consumer service I have ever seen. Bill you are a wonderful man. You made car rental so easy. Your consumer service is so amazing and outstanding. Thank you so much and God bless bless you abundantly.
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July 2022 by Naomi Bergstrom
I cannot express how wonderful Bill Doherty is! He was a pleasure to work with and was so helpful when it came to dealing with my insurance company! I hadn't been in an accident in over 20 years and had no clue how things were handled. He made my life so much easier! Thanks Bill!
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March 2022 by Diana Luna
Horrible experience - we rented a car for the day and had to take an Uber to pick it up, then got told it was not there and had to order another Uber to a different location to pick up the rental. Once we were at the other location they called and said the car was ready at the original location. This place is incredibly unorganized and cost us a lot of time, work, and cost. They did not compensate for having us go back and forth. They did not offer transportation in which we needed or have anything in check for a business. Very poorly ran and not customer friendly.
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November 2021 by J Morales
I never rented from them and the service was great. The staff was ver polite and helpful.Thank you.
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October 2021 by Martin Glynn
Great spot dealing with a tough shortage of vehicles
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May 2021 by Prince Haseeb
Nice service
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February 2021 by Alicia Ormaza
A little bit on the expensive side for a day rental but staff was great! Thank you Kate
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January 2021 by Nicholas V.
One of the customer service representatives is very kind. The only problem was that she did not know how to answer my question, in regards about the process of renting a car. She should have known the answer. Very disturbing.
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October 2020 by Rakesh Harish
Worst customer service. The vehicles are so bad and so unreliable. They don't care about the customer experience at all. And btw they lie a lot.
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September 2020 by Front row seat to the end of the world
Friendly and reliable. I like how they tell you all the fees upfront no surprises like those other places definitely will rent again
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July 2020 by Gloria Purcell
Nice staff helpful and friendly
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July 2020 by Milagros Lopez
Customer service was great made me feel save
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June 2020 by Cristal Slazar
Best car rental I have ever done and I would definitely go back to rent more vehicles when I need to.
