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“I am so impressed with the customer service that I get every single time I have to interact with this bank. I just had to get help undoing something I messed up, and the woman who took care of me was not only efficient (I went expecting a long, frustrating experience), but lovely to interact with. And I have this feeling every single time I go to this branch: "Wow, that was great!"I am such a stickler for good customer service (well, I suppose, who isn't?), but it's something I pay a lot of attention to - and, in my experience, this bank has that nailed.”
“Great customer service, overlook the sarcastic humor and be genuine and kind. They deal with a lot of headaches. Jim was excellent doing everything he could in helping me to intercept a package. Many Thanks, Allen”
Credit Unions
Credit Unions
Credit Unions
“Ketcy is amazing, she's always super helpful when I come into the branch. She's always smiling and working hard. 10 for customer service! Thank you again!”