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January 2023 by Nic
This is the most poorly managed bank of America. Line out the door and only 1 teller working the window. Always 1 teller despite being a very busy branch. Management is lazy and should step in to help but instead does nothing.
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July 2022 by Isaac Higgins
The line went fast and they were very nice
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March 2022 by punit saini
i go today for bank statement one lady talk with me so rude she say you have wait long time for statement she talk very very rude she say you need appointment for statement its very funny there is no option for zero star i want give no star very very very very bad experiance another lady talk with me she give me statement she talk politely she was nice you need to change your staff there
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January 2022 by Angel Garcia
Had a very pleasant experience with Angelina and her manager.They were both attentive, thorough and patient they took the time to answer all my questions and helped me with multiple transactions
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December 2021 by Annejy B.
Worst experience ever! Lazara and all other staff at Bank of America treats me like dirt. All because they cancelled my bank account with absolutely no explanation on my end. Don't bank with them. They only care about the money!
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December 2021 by hang pham
Awful treat business ownerNot convienceHow the business owner have time to wait a week for appointments
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March 2020 by Diana Keddie
Never enough tellers. 22 people in line and only 2 teller on a Saturday at 12. Unreal!
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February 2020 by Fabiane Best
Don't open a savings account at Bank of America! They give you six transactions between withdrawing and transfers, and count transfers between your Bank of America accounts on the six transactions! I've never seen this before! Ridiculous! No other bank does it! Save your money: Stay away from BoA!
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March 2019 by Willis Medina
The Best Bank
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February 2018 by Abdul Lohar
Not the best BofA branch. I don't recommend anyone going here. It's great that all employees are Spanish cause of the people living around here speak Spanish but cmon we live in America!!!
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June 2017 by Andrea L
DO NOT GO TO THIS BANK. They will profile you and, based on the color of your skin and what language you speak, customer service will change. If you don't speak Spanish don't expect good service. If you're from out of town don't expect good service. They're slow and the wait time is insane. Don't expect a drivers license to get you anywhere, apparently they have to have passport or citizenship certificate to get anything.
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May 2017 by KittyTarts
I have issues on my account and they just say me the I need wait one more day for do something cause they no have time for take care of me, go to other office if you want save time
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March 2017 by Yenika Rojas
If I can give this location 0 stars, I would. I have been with Bank of America since 1997. I have never had a problem with in-branch banking until this one. I always keep my banking very easy by using my phone or the ATM. But there are times when I have to go in . One word....LAZY! Most of my family members have accounts in Bank of America and they all had bad experiences here. First of all, 99 percent of the time it's just one teller. Also, my father and brother tried opening an account since this is the closest branch to us and they were given stupid excuses for not opening the accounts. One was, "We don't open new accounts on Saturdays". WHAT?They had to go home and open them online. Just recently my brother tried to withdraw his direct deposit and was told he didn't have enough, which he did. I feel like they just don't want to do the work when it is a Friday or Saturday, especially when their lines are out the door. It's sad that I can even trust going in here anymore. I love this company but something needs to be done with these branches and their poor customer service.
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July 2016 by Domingo Quiroz
Go somewhere else! They are not customer oriented. After waiting on 1 working teller they tell me I need to wait on one other working individual to do a wire transfer. Mean while two other ladies sit around doing nothing. A store this size should not only count with 1 teller! Very dissatisfied!
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May 2016 by Martin Munoz
It's improved.