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8AM - 6:30PM
180 Elm St I, Pittsfield
Shipping Centers
8:30AM - 4:30PM
609 Main St, Dalton
Shipping Centers
“I had to ship back items from a Walmart delivery. This is the first time I've done this at a FedEx Drop off using their QR code only, so I wasn't sure how it would go. It was surprisingly easy. I had multiple boxes, I had sticky notes marking which box had which items in it to keep the QR codes in the emails straight. All you have to do for these returns is put the items back into the boxes, tape the boxes securely, remove any stickers from the box, and go to the Fed Ex location. They scan the QR code. I had my credit by the time I got down the street. But they tell you it takes up to 5 days. The employee that was working was very polite, and knew exactly what he was doing. I had no problems at all. For any future FedEx needs I'm definitely going to this location.”
“On Friday I received a notice that a package had been delivered to my house and was handed 'to an individual' at my address. Well, it was not. I called the Pittsfield office and spoke to Lea. She was so helpful. The next day she personally drove out to my street and stopped at several houses, asking each if they had mistakenly received a package yesterday. She found it, knocked on my door with package in hand! I can not thank her enough. In an age when customer service isn't often very helpful. Lea went above and beyond, all the while being so kind and joyful! Thank you so much Lea!!!!”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“Frank and Eric were very helpful and patient with me and my technical difficulties. I had a complicated print job (for me). They explained the pricing, walked me through the steps and made sure I had everything I needed. I really appreciate that kind of service.”