9AM - 5PM
66 West St, Pittsfield8:30AM - 4:30PM
180 South St, Pittsfield“Outstanding service! I needed a check co signed as a requirement from my insurance company. My work hours were not matching my availability to meet up with bank officer. Mark offered to walk to my place of employment to co sign the check. I was extremely grateful for that! Cant ask for better customer service than that! Thanks again, Mark! It was truly appreciated!”
8:30AM - 5PM
71 Elm St, Pittsfield“I use this branch all the time. I always use drive up. They are all polite and always helpful. I have never ever had a problem. The pandemic made for long lines but it's not their fault. Even through all that they are always pleasant. I drive past many other branches just to go here. Thank you for being professional and helpful.”
9AM - 5PM
165 Elm St, Pittsfield“Scott Cowlin is the branch manager. Professional, friendly, knowledgeable, can do person that knows his industry, always acts to take the best care of his customers and is good even with difficult situations and people. If there was a list of super bankers, he would be at the top. He is email, phone and walk in friendly.”
8:30AM - 6PM
660 Merrill Rd, Pittsfield“The most efficient Bank I’ve been too. very thorough and they do it as if they enjoy it. Robin gets up at 4am and has customers on her mind. That’s where you want your money to go”
8AM - 5PM
93 Park St, Adams“Defines Excellent Customer Service I felt compelled to write this after seeing the terrible reviews for Adams Community Bank. After years of terrible service with Greylock we moved our mortgage and banking to Adams. The difference was amazing. We were recognized and valued as customers. The bank staff at all branches were always enormously helpful and great to deal with. We use the Synergy checking account which not only pays for all our ATM fees anywhere in the country we also earn something around 2% on our checking account - there are not many savings accounts that match that rate.”
8:30AM - 6PM
99 West St Suite 100, Pittsfield“...TDBank has always helped me with any issue I've ever had...staff is knowledgeable and very helpful...have been dping all my banking with TD bank for more than 10 now...”
“Best and only choice as far as I'm concerned. Best customer service, highest quality products and best prices and with kindness , patience and a smile . They answer every and all questions without making me feel stupid.”
8:30AM - 5PM
150 West St, Pittsfield“Shari went above and beyond helping me with paperwork for a loan, and gave my busy little toddler a teddybear to keep him occupied. I really appreciate her treating us so well!”
“They are a great group of dedicated employs, they go out of their way to help me every time I go there! I have trouble talking due to a trachostomy tube and vocal chords nerve damage, they help me a lot! Also use a walker or Cane to get around staff is very helpful opening doors etc.”
“I have been a customer for many years after fleet bank closed. The best experience I found was In the north attleboro stop&shop. Best customer service. Just moved out to North Adams and was shocked to find no branches out this far. Not changing banks, just have to drive a bit more just to keep the banking I love”
“I was fortunate enough to be supported by Teresa Lussier at the Pittsfield branch recently, and I can't say enough good things about her empathy and ability to trouble-shoot. This was a woman where "solving-my-problems" was more important than doing the easy thing because of bank rules. May we all find more Terry Lussier's in our life when we need help.”
“I think they are fantastic. They work with you . Very professional yet very friendly. Anyone asks me about them I would definitely tell them I feel they are a number one insurance company to go to. I have had nothing but excellent service with them and plan to have no one but them in the future. Thank you so much Mountain One Insurance.”