Cumberland Farms

Convenience Stores, Gas Stations
Hours: Cumberland Farms is a family-owned convenience store chain that has been serving customers since 1939. With a presence across eight states, it aims to provide the best products at the best prices, making life easier for busy people. The stores offer a variety of items, including cold fountain drinks, hot and iced coffee, and fuel, emphasizing convenience and customer service. Recent visits highlight a generally clean environment where customers feel safe bringing service animals, thanks to respectful staff and clear, unobstructed aisles. However, service quality can vary. In some instances, staff are helpful, guiding customers to items like honey and providing clear communication. Conversely, there have been disappointing moments, such as refusing to make fresh coffee after hours, which was seen as dismissive and not aligning with the store's 24-hour service promise. Overall, Cumberland Farms strives to uphold standards of cleanliness, safety, and customer care, but consistent service remains an area for improvement. The store's welcoming atmosphere and convenient offerings continue to make it a popular choice for quick stops and everyday needs.

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1. Lancaster, Massachusetts