Aubuchon Hardware, a family-owned hardware store chain founded in 1908, has over 100 stores across New England and upstate New York. Customers praise the knowledgeable and helpful staff, who provide great customer service and assist in finding the needed items. The stores offer convenient services like free assembly and buy online pick up in store. Customers appreciate the friendly clerks and the ability to check product availability online. Despite an isolated incident of a customer harassment, the overall reviews highlight Aubuchon Hardware's commitment to providing a positive shopping experience for its customers.
Ordered item online late Friday night for pick up Saturday morning. It was waiting for me when I arrived.
July 2024
Placed an on-line order from the parking lot since I had a 10% coupon for ordering on-line. I did my order... reorganized my hatch area for 2 minutes walked in to the store. The young lady was in the process of grabbing my merchandise. I signed for it and left. Total process took ~5 minutes tops and I was on my way home.... read full comment
July 2024
Customer service there is great. Staff is knowledgeable and were able to help find the items I needed. I had an amazing customer service experience with this company.
