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“CPR cell phone repair was GREAT!!!
I should remember his name but unfortunately I forgot. He went above and beyond my expectations and saved me some $$$!!! Great place, quality work, and awesome people working there. And, I saw Zendaya in Back Bay. ?”
“Thank you Ibra for staying late to fix my phone. You are very good at what you do. I am shocked you got it working again. This company is very lucky to have you.”
“I made several visits here as I was pondering getting a new phone. The two reps who helped me were Rebel and Jake. Both were smart, calm and at the ready to help. They answered my (many!) questions patiently and offered relevant additional info. Though I had to hold off buying a phone, they remained engaged and kind. Very positive experience.”
“It was very awesome working with Joe..very professional courtesy and patient bc I have no technology experience and Joe explained everything to all my questions and concerns in a manner that I could understand. He's very knowledgeable of the products and how it all works. I would highly recommend him and the Verizon store in Quincy.”
“We Took iPad 8 in store few days ago and it was done in 1 hrs same day repair what an fast repair service also they were busy in repairs. I have been recommended”
“They always have better discounts on cell phones and cases. Satisfied with the customer service especially in this store and with the help of the agent Mr Franklin thank you.”
“Superior prices! Superior customer service! Thank you, Sarah. Like a wise guide on a spiritual sojourn, you have demystified the inner secrets of the cellular world for even the most benighted of the cellular supplicants, saving me endless hours of agony. I salute you!!!”
“Exceptional service! One of the best AT&T experiences I’ve had in a long time as long time customer. Much thanks to Daniel and the team for making life easy and getting me in and out in a timely manner.”
“Fast and quick!!! I’ve broken my iPhone 12 screen and the gentlemen spoked about the issue and changed my screen with in 20 minutes.. thank god my phone got its life back.. Thank you so much guys”
“After having had some unfavorable experiences at other AT&T locations, I was reluctant to go back into a store; however, Justin went above & beyond in assisting me with my service plan. I’ve found that many reps are not familiar with First Net, but these guys are great. 10/10 recommend to anyone who’s on First Net to come to this location for assistance.”
“Pricing fair and reasonable, screen repair fast and done well. Michael was super professional,helpful and friendly, I had my wife’s iPhone 11 screen repaired. $125 for this models screen repair.”
“Cesar at ATT in Medford was great. Very good experience in and out in no time. He answered all our questions. If he didn’t know the answer he went to his coworker great team work.”
“Received very good service from Andrew at the ATT Store in Boston Seaport District this afternoon. Very knowledgeable and helpful. Would recommend this store.”
“Marvin started helping me and went through the process, we had to wait a whole hour to turn off find my iPhone, he was great! & then jenasis took over, went over everything for me, sat there for almost two hours while we transferred all my data (even when we had to start all over and they were already closed). Not once did they seem annoyed or agitated and she was super friendly, good convo and help. (She even filled my water bottle for me!) I’ll definitely be coming back to this store for future needs”
“Thank you very much for serving me, very kind Ingrid, very professional, very patient, excellent, very happy with my purchases for me and my family. I recommend that you go to AT&T store, they will be very well served. Great deals, excellent people Ingrid thank you”
“Great experience with Juan. I had an appointment to upgrade my phone and he was very helpful. Very efficient and was able to explain all the different deals and options clearly.”
“Great experience! I repaired my iPhone 14 at the HFIXPHONES shop. I'm very pleased – they are professionals, prices are reasonable. They repaired it at a high level within just 20 minutes. I highly recommend their services.”
“Joshua T saved my life yesterday in his last 10 minutes of closing. My iPhone 13 Pro Max stopped working at the beach all the way in Swampscott. And I only knew one AT&T store off the top of my head without a map, so I rushed as fast as I could through bus and train about 15 miles away. I ran to the store in flip flops so my toe was stubbed, and Josh came through with an emergency kit from the back, and provided me with a new iPhone 15 Pro Max. Huge thank you to him and his immaculate patience! He knows what he’s doing and how to satisfy a customer’s needs, especially in expense. Thanks again Josh!”
“My salesperson, D'artagnan, was just exceptionally patient with this technically challenged self, answered all my questions, helped me get the phone I wanted, assisted me with other tech issues later on too!!
My only gripe with the Waltham AT&T store is lack of covers and screen protectors for my phone. I think it's because other phones are more popular for most people.
I will be back!!”
“Edgar was the best! We struggled with over the phone ATT costumer service for 2 WEEKS and he helped us in less than an hour get everything straightened out. He deserves a raise!!”
“I brought a bunch of cell phones that have been laying around the house with cracks and other issues. Despite the store being incredibly busy, the person repairing the phones was patient, knowledgeable, and skillful. He made the experience phenomenal! I was so encouraged to see this right here in my neighborhood! AND the price was so reasonable! I will be bringing my other electronics here as well!”
“I never write reviews but Terrell, Adrian and Jen are rockstars. They figured out a complicated situation over the course of a few days and were friendly, funny and helpful the whole time. Thanks for everything!”
“I was struggling getting an issue resolved over the phone so I went to the ALH AT&T. Miles was so helpful and polite. I was in and out in 10 minutes with the issue resolved.”
“I live in Brockton, I rather travel that far to see them. They are courteous, patient and professional. It’s worth traveling to see them. I will certainly recommend my friends and family to go to their store. That AT& T Store should be a model on how to serve clients”
“I had an issue with the replacements battery for an iPhone 7 Plus they installed , and they rectified the situation. They stood behind their work. I would go back for sure.”
“I had an amazing experience at this phone repair shop! My phone screen suddenly stopped working, and I rushed to the store just 5 minutes before closing on a Saturday night. Despite the late hour, the technician kindly let me in, finished up his other work, and then took the time to review my phone. Fortunately, it turned out to be a minor issue with the screen connection, and he fixed it in no time. Even though it was well past closing, he didn’t charge me anything. This place is 100% trustworthy, with exceptional service and a truly friendly atmosphere. Highly recommend! Thank you!!”
“If you go to the cricket store in Revere, look for the fenifer. You won't regret it. She is a great assistant. You will like it. Very friendly. I highly recommend that we look for her. Note 10???”
“I would highly recommend Cricket Wireless to anyone looking for great customer service. Their team provides excellent service to customers and makes them feel valued and cared for. Whether you are a new or returning customer, you will find trustworthy service and support at Cricket Wireless.”
“Outstanding customer service from Shane Goode this guy is definitely their top employee. He goes above and beyond to make sure the customer is getting a great experience at this store. I would highly stay away from Christian as he has a nasty attitude and is not knowledgeable of his job. Seems like he needs to be retrained on how customer service works. Great store!”
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“It was very nice experience in this store. Luis was very professional and patient with all my questions. I came to switch from physical SIM card to eSIM card to another phone. The process was very fast. Great place to get phone service in this store. Highly recommend!”