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January 2024 by Nadia Soto
12/26/2023 I went to cash my check, and it turns out that my Boston ID has not expired, I have the check in my name with the same signature as my ID, and a lady who is a cashier with honey-colored hair like about 50s told me that I had to sign it in front of her that she can't change it for me... I told her but there is no sign that says that... and she told me no, she can't change it for me... how come they can't change a person's check with everything in order?
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July 2023 by William Roper
Unbelievably inconsistent!!! When trying to receive your money through Western Union your allowed to answer a test question between the sender and receiver. But this location has its own set of rules. So I came in again a few weeks later with Mass driver's license and the miserable, woman behind the counter said my name on my license and the name my own brother wrote down did not match. Really? This woman does everything in her power to not help people....Why are you there if you don't want to help people? Ohh. She wants eat and listen to music while talking on the phone. Fire that woman she's useless!!!To the owner: Do not reply to this post and say, "William I'm sorry to hear about your experience at this location." Hire some worthy people who can at least smile and just do their job. It's not rocket science!
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May 2023 by Tabatha Wilson
I want to share my review it was very positive. With Dalia.
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March 2023 by Khay Money
I just called @ 9:10pm website says they close at 10pm the woman answered the phone and I said I had a question she started yelling saying “well I set the alarm already so you need to call tomorrow” and I responded I just have a question and you answered the phone so where is the issue she said call tomorrow!!!First off the website says she shouldn’t be closed for another 50 mins and when I say she was so rude and rushing me customer service is everything and that was no good for business whatsoever. Tell me how someone set the alarm already and is still inside answering the phone? GET SOME BETTER EMPLOYEES whatever woman worked tonight 3/14 at 9:10pm get some customer service skills and learn how to talk to folks!
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December 2022 by R S s
Very helpful and friendly.
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August 2022 by A. M.
literally all of them have big butts. love going there
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April 2022 by Shanika Bourne
I wish they were friendlier. They seemed to rush through my transaction and did not explain anything to me. I won’t be going here in the future. Very dissatisfied
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March 2022 by Nahobi Perez
Need more staff, lines can get very long sometimes.
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March 2022 by Stacey Shakey Trees
They slow as hell...
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March 2022 by Christian Morris
I love the customer service from this business. Idalia and Marie were so helpful and accommodating! Love their dedication and service to the Jamaica Plain community. Please visit them for any services you need
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March 2021 by Cesar Lopez
(Translated by Google) Very excellent service. I am very comfortable with all the employees, especially with Marlenny.(Original)Muy excelente servicio estoy muy a gusto con todas las empleadas especialmente con marlenny.
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March 2021 by Ramon Pena
(Translated by Google) Excellent quality, good service, very friendly, and if I could give it a thousand stars, I would give it to them, it's worth it.(Original)Exelente calidad, buen servicio,,muy amables,,y si pudiera darle mil estrellas se las daria,,,vale la pena.
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March 2021 by Anderzon Ramirez
(Translated by Google) Good customer service, Marlenny is very professional with everyone, she always helps us with what we need and gives us the correct information.(Original)Buena atencion al Cliente, Marlenny es muy profesional con todos, nos ayuda siempre en lo que necesitamos y nos da la informacion correcta.
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March 2021 by Gabriela DeLaCruz
(Translated by Google) Excellent work very good service and very good courtesy of the employees.(Original)Excelente trabajo muy buen servicio y muy buena cortesía de las empleadas.
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March 2021 by Leiko Baez
(Translated by Google) Good attention and explanation in each process.Highly trained staff.(Original)Buena atención y explicación en cada proceso.Personal altamente capacitado.
