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July 2021 by Barbara G.
Richard Wright, appraiser 10 Market St, Ipswich , Ma. Rainbow Jewelers, 01938, I was given a one strand natural pearls. The clasp was different and I did not know how to lock it after dropping the pearls off my neck a couple of times I thought I would take the pearls into a shop and have the clasp changed, So I brought it to Rainbow Jewelers. I wanted to shop local, I did not realize I would be robbed. I showed the pearls to Richard and as he examined them he delightedly said, "These are very old pearls." I told him my problem with the clasp and he said I wanted them restrung, and I said no, they were fine the way they were and I told him several times "I did not want them restrung." When I went back the same clasp was on the pearls and he had restrung them and about ten of the pearls were missing. I mentioned this when I picked it up and the restringing job that I did not want was poorly done as one side of the string had a new kink in it. I was so very upset, I left very angry trying to figure out how I could get my pearls back, I do not recommend this store to anyone. My directions were not adhered to and I paid him 120$ for poorly done work and missing pearls the necklace is now to short for me to wear comfortably. . I also had ordered a pair of earrings converted from French to posts. I do not care that the work was ugly but just want my pearls back ,,alll of them. regards Barbara Guillette Ipswich, Ma. I shall notify the BBB and others, soon, about this offense if this issue is not made right.
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June 2021 by Joe Hansen
We found the perfect engagement ring And Richard was incredibly helpful! Before you go to other places check this place out it was thoroughly amazing and a joy!
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August 2020 by Lisa Pearson
Richard is a wonderful person to deal with. He is very knowledgeable making him honest and fair with each and every item. I rate this store 5 stars!Thank you, Lisa Pearson
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January 2020 by Andrea B.
Exceptional! By far the most knowledgeable jeweler around. The owner is a human encyclopedia of historical knowledge with decades of experience. As a serious antique jewelry collector, I can highly recommend Rainbow Jewelers. I’ve trusted Richard with many custom jobs and have purchased lovely treasures for my personal collection. It’s a fascinating shop with so much to see and learn about. Excellent!
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January 2018 by Marilyn D
Take the extra few minutes to Northshore mall. Better stores and it's not outdated. The only great spots here are Target and that's about it.
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October 2017 by Kendra T.
My husband bought a custom gem and setting elsewhere and after being refused by other jewelers- Rainbow saved his day and set my gorgeous engagement ring! Thank you! almost forgot- he also got a beautiful white gold chain there on recommendation from the jeweler- and I have yet to break it (somehow I have terrible luck with breaking all sorts of chains). A+ quality and customer service.
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July 2017 by Miriam Goldman
Small but well-curated mall!
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March 2017 by Ramón A Gomez
Everything!!!
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March 2016 by Amory Nora Ahern
Kay Jewelers is closed. Only at Northshore mall now.
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September 2013 by Liberty Tree Mall
We're on Instagram: Hashtag #libertytreemall or tag @shoplibertytree with your photos!
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April 2013 by Robert Lavoie
GNC near AMC theater
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May 2012 by Cathleen Spadea
Kinda hard to get your first time coupon from the mall office when it's CLOSED!
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May 2012 by Jessica Rae
Caught the janitor mopping the toilets!!!
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March 2012 by A K
Visit Mall Tots with your child after 4pm, get half off admission !
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March 2012 by A K
With this warm weather in the air, make sure to stop by Scoops Ice Cream - they have Edy's Ice Cream! YUM!
