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11:30AM - 7:30PM
890 Suffield St, Agawam
Appliances
“This is the second time that myself and my husband have been to this store. The service both times was curious and pleasant in addition to accommodating to get it to us in a timely manner. I would buy from them again.”
“i was at the westfield ma store purchasing and electric stove and the customer service was top notch the store manager and sales rep did everything in their power to help me fix my situation i can also say that they really went the extra mile i can continue to write about this expirience really appreciate wht they did would have me for a customer for a long time”
“In a difficult world this appliance store stands out:They go above and beyond !! Not a run around like a big box store. Real people who care.I called Vincent the owner of the store when our gas grill seemed to have been assembledwith problems and not only was he concerned but he came out to our home and at 72 years old got down on the floor dissembled and reassembled it correctly cutting through all the manufacturer logistically difficulties like a pro. He spotted the problem right off the bat and did not quit until he got it right.Sure appreciate a good man and a great storeThank you very muchDr.Dominick Roto( Dom and Linda )”
“I met some great guy....Dylan. He was patient and very kind. Well-trained and found what I thought we needed for our deck fence. Then...he was exceptionally kinder when my husband said it wasn't..... Even told us how to get things at other stores of Home Depot! Thx so much Dylan! I gave you 5 stars!”
“Their washing station is amazing! It’s so easy and comfortable for your dog and yourself. No hair and mess in your bathroom! The dryers are a great plus , no wet dog in your car.”
“I like Home depot in Wilbraham because they always have what I need. And most of all the customer service workers are very nice and respectful and they always find a solution to the problem specially IRIS she always finds the solution...”
“Had a great experience from beginning of purchase of our refrigerator to the delivery. We were greeted warmly by Earle and shown the absolute perfect refrigerator for us. The transaction went smoothly and we left with a promise of a phone call to let us know when it would be delivered. Seeing it was 4th of July week we understood he might have to fit us in. We had stated that since our refrigerator was still working it was not an immediate need. He would have fit us in. On Tues morning he called and said it would be delivered Friday afternoon. We received a phone call Friday and the 2 men were on their way over. I was hoping it would be an easy install but unfortunately they had to change the plans and work their way through our front door through our living room and into our kitchen that way. They were incredibly careful especially when they had to
move a curio cabinet. They were very polite and courteous . I would recommend Quimbys. I have previously bought a Speed Queen washer from them.”
“I went to them to get my kitchen appliances and had a wonderful experience. They listened to my needs and found the right appliances for me. The drivers were great and polite. I would highly recommend them.”
“I visited this Home Depot for the purpose of seeing about replacement screens from windows I had purchased from there several years ago. I went to the Millwork department where I met Ian. After explaining my situation Ian was very helpful and got me a quote which was emailed to me a few days later. I then went back to the store on Saturday and again spoke with Ian who was able to place the order for me. Afterwards I roamed the store and bought a few others items. Overall the store was clean and well stocked. Other employees I came in contact with were friendly and helpful with the questions I asked. Plenty of free parking.”
“I visited this Home Depot for the purpose of seeing about replacement screens from windows I had purchased from there several years ago. I went to the Millwork department where I met Ian. After explaining my situation Ian was very helpful and got me a quote which was emailed to me a few days later. I then went back to the store on Saturday and again spoke with Ian who was able to place the order for me. Afterwards I roamed the store and bought a few others items. Overall the store was clean and well stocked. Other employees I came in contact with were friendly and helpful with the questions I asked. Plenty of free parking.”
“Dara at the exchange street location in Chicopee Mass, has legit been the BEST. I’m really big on customer service and she’s went above and beyond in many occasions to make sure things were processed correctly, that I had what I wanted for my son plus more. I literally refer everyone to go to her location. I make it very known I only want to deal with her! I hope the company recognizes her and gives her flowers and appreciates the hard work she does!”
10AM - 7PM
740 High St, Holyoke
Appliances
“Clean atmosphere and amazing staff. Polite and very helpful. Took time to explain the features of the furniture and made us feel comfortable and extremely friendly. Great sales reps??”
6AM - 8PM
655 Memorial Dr, Chicopee
Appliances
“I had a broken key in my dead bolt. Zion, your key specialist, in the Memorial Dr., Chicopee store provided me with excellent service. He took time to try various methods to remove the remaining part of the key. Manny and Ian also provided assistance. I was impressed with all three of your employees. JHA, 7/14/23”
“Aaron's is an Awesome store..
I have had an amazing experience with them..
Especially Jim.. he is phenomenal,he is such an awesome person.
I can tell you first hand that the staff here at this Store are very caring..
Jim was always nice. He went above and beyond to help me..
I will definitely return in the future..
Thank you all for everything...
Jim you deserve a Raise!!!
You are truly an Amazing Person!!!”
10AM - 7PM
1275 Liberty St, Springfield
Appliances
“I have been a customer for 4 or 5 years now and have always had great service. The reps have always been knowledgeable and professional. The items I have purchased were excellent and I am contemplating a new purchase soon. Being on SS this is the best way to buy.”
“I have been to Home Depot, Chicopee Ma a few times over the past 6 weeks. I received the beat customer service from a young man named JT! He was very knowledgeable, professional, asked all the right questions about the job I was doing in my basement. I am most grateful for all of his help. I hope Home Depot knows how lucky they are to have an employee like him! Kat Morris”
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“During pretty bad weather they helped me move over 4 appliences for store credit and I was able to buy a washer and dryer for about 200. The dryer failed a test and it was replaced easily and quickly. If your looking for used appliances they will definitely find something on a budget.”