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“Forget any bad experience you’ve had at other UPS Stores, this location is a gem! I can’t say enough good things about this Newton branch. The staff are very friendly and helpful, plus they have an awesome self-scanning system that allows for Amazon returns, plus self-printing UPS labels for Zappos, Nike and any other company that sends pre-paid labels. I’m always in and out within minutes and see other customers with more complicated shipping needs being helped with ease. UPS Stores are franchises, so it’s like supporting a local business.”
“The delivery team was great. They provided excellent service and went through the invoice to verify all the products were included in the delivery. They pointed out where the box was torn to confirm the product wasn’t damaged. They also arrived earlier then expected, and a text was sent timely informing of their arrival.”
“I am very grateful to the employees of Super Cargo: Karen, Jhon and Natalie! I sent a cargo by sea to Colombia, they were very professional and responsible. They picked up the cargo, sent me a guide so I could track it and then called me to let me know that the cargo had already arrived in Colombia and asked me if the boxes had arrived safely!Thanks again.? I encourage you to keep it up: friendly, efficient and professional!?I highly recommend them!??”
“As a regular customer, I strongly believe in your way of working and responsibility towards customers. I wish everyone good health to better serve the community.”
“Yashi was an absolute angel. I was so stressed about shipping overseas but she made sure to calmly go over everything with me while always having a smile on her face. Never had better customer service!”
“Very positive experience. Excellent customer service! Mehul was very kind. I arrived right at closing time and he stayed 30 minutes past closing to help me mail my package. He was very helpful and patient.”
“I am a local business near this store. And I always like their service and how close they are to us. They helped me on a last minute package and offer printed out a shipping label, which was send to my email as an attachment. I could have missed our client’s deadline of the delivery without the staff’s help. A big thanks to the gentlemen who is working on 5/21 around 6 pm.”
“The employees at this UPS are truly the epitome of above and beyond. There was a line due to the Amazon kiosk being down, and the employees stayed calm while trying to additionally assist myself and others waiting for the kiosk. I quickly learned about the nuisances and complications of shipping a package to Canada, which is international, and the amount of in-head knowledge this job requires. The employees were so patient and reasonable with the customers, who were frustrated at not understanding cost, etc. Both customers by the end were happy and delighted by the help and resolution they got from the employees.
Normally, you'd probably think - why write a review for a UPS? But the service from the employees was so 'above and beyond' that it needed to be recognized.”
“I went to the store for a complicated project to ship several pieces of furniture--family heirlooms--across the country. Anand and his team did a great job figuring out how to pack them safely and efficiently.”
“Excellent staff and very quick service. My relatives always complain about the pain of shipping items and returning items so I used to avoid both as much as possible. Then I came into this ups for a return earlier this year and I was blown away by how friendly and quick it was. In town FedEx is 20 mins at counter apparently, but this was in and out in under 3 mins for shipping past week. Glad for this option!!”
“The store is neat and clean. Most important part make it stand out because the great service. Especially, the assistant Neilson in this UPS store is awesome! He is kind and really willing to help customer solve problems. Really appreciate the supportive customer service in the community!”
“I purchased a large painting from Bonham's through LiveAuctioneers.com. I've purchased larger works from a couple of other auction houses, only to face an utter fiasco getting it crated, and shipped safely at a reasonable price. This place was superb from start to finish: excellent communication throughout, fair pricing, plus friendly and timely service. Bravo!!! Would give them ten stars if that was allowed.”
8:30AM - 6PM
377 Willard St, Quincy
Shipping Centers
“The employees were super helpful in helping print and fax documents that were important for me to get back to a nursing facility caring for my brother. They made an already stressful situation so easy and stress free!!”
“They helped me find my lost package, it was next day air and not scanned. They were able to track it down in the warehouse. The girl on the phone was attentive and called me twice to keep me updated, i appreciated it”
“The print team at the Staples in Needham is truly amazing! I am so appreciative of all the help and support they have given me with all of my projects this past year. They are fast and professional and always provide a great quality product. Everyone who works there is a great but wanted to give an extra shoutout to Alicia who always has a smile on her face and is always on top of it! We worked together on a project earlier this year and she delivered tremendously. Thank you print team!!”
“Just want to give a quick shout out to Sadie because she helped me price match something from the website and I told her I didn't mind paying the extra price as I thought I needed to order it online to get that deal, she made sure to reiterate it before I paid the higher fee And then brought it down to the price that's on your website.
And she was super friendly ?”
“New to the area, and this shipping center made a fantastic first impression! The staff is incredibly friendly and efficient – they had my packages ready to ship in minutes. One employee even rushed over to open the door for me when I was carrying a heavy box. I'll definitely be a regular customer!”
“I love making my shipments through Iván shipments even though I am not from Bani. Very serious and responsive.
For me the best service.
Thank you for being there and my mother is happy with the boys in the Republic.
The coffee lady.”
“I had to ship 2 somewhat heavy boxes to NYC,
I cannot even tell you what a great experience I had because the young man who helped me was so energetic and positive and helpful. I 100% will return to this place of business because of him and his terrific attitude. Great job!”
“I was clueless as to how to consolidate + mail 5 large packages - all staff were friendly and went out of their way to help me. Super accommodating with having to charge certain things to certain cards. Will definitely be back!”
“Louis and Randy are without a doubt the best people anyone could have working with them. The professionalism and costumer service is unmatched. Thank you so much for how much you helped.”
“The Staples Studio is comfortable, convenient, clean, and well laid-out with offices, quiet spaces and collaborative spaces. The amenities are excellent. The manager, Shan Achhiwala, really cares and it shows; he does a great job making sure everyone feels welcome and has everything they need. He has gone way above and beyond on multiple occasions to accommodate special requests. Overall a great place to work!”
“Parking in the area is difficult, but dropping off returns was straightforward. It was empty when I went. There are machines for you to handle pickups and returns on your own, but there is also a worker there to help/if your return is too big for the drop box. I didn't use the machines, so I can't speak to them, but the worker was friendly.”
“The team was very helpful! I arrived just before close and they helped me seal up my package and print the label quickly. The service was efficient and friendly! Special shoutout to Shaundell and Gio.”
10:30AM - 6:30PM
423 Brookline Ave, Boston
Shipping Centers
“been here a few times. each time they’re mad nice and help me get what i need done. between making copies, mailing taxes, notarizing documents, they help me out and are always kind. best ups ever.”
“My husband needed to drop off an international package, and the team there was super helpful getting all his customs documents and label together--so much so that he mentioned how nice everyone was when he got home.Fast forward to two days later, we cannot find my husband's bag, and we're back-tracking his day. Al at FedEx kindly and quickly assists us in tracing the bag's whereabouts. So helpful and above-and-beyond the kind of assistance I feel like we would've gotten anywhere else. Many many thanks again!!”
“The staff at the store are GOOD and Decent people. I left my Nintendo Switch gaming device ($300) at this store and they held it for me. This could have easily been stolen, and I wouldn't have been able to trace it. Thank you! Thank you! Thank you!”
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“James is an excellent person very kind and a very pleasant atmosphere the employees are professional and nice we enjoy bringing our UPS packages there there's always plenty of smiles at the UPS business. ?James and Sylvia Jones”