9AM - 6PM
36 Fenway, Boston9AM - 5PM
130 2nd Ave, Waltham1 - 4:30PM 8AM - 12:30PM
95 Chapel St G5, Norwood“Great Quest location, the woman who works here is very nice and good at drawing blood, even for small hard-to-find veins. You can make an appt or do a walk-in, just register with the tablet in the office. For walk-ins there's an option to wait in your car or the lobby and get a text when it's your time for the appt which is a good feature.”
“Received great service and fast results. This is science and biology people, not a fast food order! I am relieved that the process went smoothly and results sent directly to my home.”
8AM - 5:30PM
280 Washington St Suite 101, Brighton“Benny was the most amazing phlebotomist I have ever met. Incredibly kind and such a calm presence to have when getting blood drawn. Her training and professionalism made this experience so quick and easy. Hands down the best location to go to! I was in and out in less than 10 minutes. Thank you Benny!”
“The person who drew my blood was awesome! He was so good, I didn’t feel a thing. I don’t have the best veins but he was very precise and made it all work out. This location had more availability to book appointments. As I had an appointment they saw me a few minutes before scheduled and I was in and out in under 10 minutes. Very impressed.”
8AM - 12:30PM 1 - 4PM
20 Hope Ave Ste 311, Waltham“This location is easily accessible from either 95 or Boston Post Road/Route 20. The building they are located in has a designated free parking lot, handicapped accessible parking, automated doors, elevators, and stairs so there are no impediments. The building is next to Children's Hospital and the office is located on the third floor and has a small waiting room. **It is required to have an appointment, even if you are only dropping off samples for testing.** If you are a walk-in, there is no guarantee you will be seen. The sign on the exterior of their door states the same.
Appointments can be made on their website. If you create an account with them, you can view lab results, make payments, and confirm electronic referrals from providers. To check in at their office, there is an automated kiosk where you will scan your appointment QR code, form of ID, and insurance card. The process is smooth and efficient and you can indicate if you are waiting in the office or will be somewhere else.
The technicians are friendly and confirm all information before drawing samples. In the past, they have taken a payment authorization but this has not happened on recent visits. The authorization was not explained clearly and when I received a bill, I needed to verify the funds were never deducted from my account. At least now, there is only the bill depending if a test is not covered by insurance and easily paid through one's account. I appreciate their help with my healthcare needs since they make it a painless experience.”
“Hands down the best MRI process I’ve ever had I get claustrophobic and have crawled out of MRI machines this place is truly special they even play music in your headphones while you get an MRI and have open machines so you don’t feel like a sardine thanks guys”
1 - 2:30PM 8AM - 12:30PM
886 Washington St Suite 2A, Norwood“It depends on what location you go to. Some locations are very accommodating, I'm a fainter. Others rush you through and don't seem to care about the people they are serving.”
“It was a very good experience since my arrival. They have plenty of parking space and it's free. the LAB is on the first floor. When you walk in everything was very clean and very hygienic. the staff were very professional and friendly. It was my first visit and they took the time to explain the entire process to me and Even though they had to explain the entire process, it was very quick I would definitely recommend them to everyone I know.”
8AM - 5PM
1690 Crown Colony Dr, Quincy“I’ve seen 3 different doctors here over for the past 10 years and they’ve all been exceptional including their entire care team and staff.Dr. Diaz, Dr. Lee, and Dr. Driscoll as well as all the front desk staff and their lab staff have been amazingly kind and helpful and take their time to explain things to make sure you understand and I was also pleasantly surprised with their follow up calls to explain lab results that were taken elsewhere.Nothing but good things to say.”
7:30AM - 12PM 1 - 4:30PM
6 Lexington St 2nd Floor, Waltham“I had no issues making an appointment online ahead of time. I came in on a Monday morning and was seen and released within 15 min. The staff were helpful and professional.”
8:30AM - 4PM
319 Longwood Ave First Floor, Suite 1, Boston“Booking an appointment (or simply walking in if you're able to wait) is a breeze. It's recommended to arrive 20 minutes early for your appointment to ensure a smooth experience. Upon arrival, you check in using their tablet and then patiently await your turn.
Once called, you enter a space where communication is crystal clear. The staff, comprised of two delightful ladies, exude warmth, patience, and friendliness. They prioritize your comfort throughout the process, ensuring you're at ease every step of the way.
I've always struggled with multiple needle attempts due to elusive veins, typically requiring 3 to 4 tries. However, to my amazement, they nailed it on the first attempt here!
Got the results next day!!!”
8AM - 6:30PM
1340 Boylston Street, Boston“Yes, this lab is only for Fenway Health patients. I have used this location for many years and the team is always great. I know there might be a wait, so I plan accordingly. When I go over to Fenway, it's usually for multiple things so I just incorporate lab work into what I'm already doing. Besides, if it's a long wait, there's a Target right across the street!”
“I just had the most amazing experience with Anne and Paulette at the Braintree location. They were kind, efficient and friendly. What a breath of fresh air in comparison to my experience in Quincy the day before! This will be the only location I use moving forward.”
8:00 AM - 5:30 PM
736 Cambridge St, Brighton“Came in for blood work and the wonderful ladies took great care of me at the Nevin street location. If you're like me and get queasy during blood work, come to this location - they will make your experience quick and painless with great bedside manner!”
9AM - 5PM
1320 Soldiers Field Rd, Boston
“The people are very nice and helpful. However the way they communicate with patients meaning the means only by phone is a little difficult. I wish they would allow for messages through the app.”