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“Marcos and his staff couldn't be more professional, friendly & personable (tell me where you find THAT anymore!!). I had to switch carriers due to false advertising about my " excellent coverage" at my home address after a tower shutdown..."Doesn't effect your service & your phone's fine". Marcos and his staff took care of me & within 10 minutes we were ready to activate. His/their patience due to a ridiculous faux paus on the other carrier's end caused him to take 45 mins he shouldn't have had to, to rectify it. Remained cool, calm, patient & friendly all thru it. VERY IMPRESSED WITH HIM, HIS BUSINESS, THE WAY I OBSERVED HIM TRAINING & TREATING HIS EMPLOYEES...IT STARTS AT THE TOP...THE TRICKLE DOWN IS EXTREMELY POSITIVE & HELPFUL TOO!! THIS CRICKET OFFICE OF MARCOS' IS JUST THE WAY A PERSON SHOULD BE TREATED. LOVE THEM...HIGHLY RECOMMEND!! ??”
“If you need a new laptop, ask for Jonathon. He has a ton of experience as a Geek Squad tech and he knows the products really well. He won't upsell you on things you can't afford and do not need - which is nice.”
“STEPHANIE WAS ABSOLUTELY AMAZING. SHE ALLAYED OUR CONCERNS. WE THOUGHT THAT OUR TABLETS WERE TOO BIG FOR THE CASE. WE FELT THAT WE WERE IN GOOD HANDS WITH STEPHANIE. THE SITUATION WAS RESOLVED. STEPHANIE KNEW HER PRODUCT. METRO IS FORTUNATE TO HAVE AN EMPLOYEE WHO IS KNOWLEDGEABLE, KIND, AND COMPASSIONATE I HOPE SHE GETS A RAISE.
Thanks so much
John and Kim D”
“Wonderful experience recently with Natalie in Hyannis. AT&T gave up on wiping clean my old iPhone 12 so I could confidently transfer all service to my new iPhone 16.
Natalie solved the problem very quickly while I waited.
Great job and very courteous”
“Had issue with incorrect billing on my invoice. It took some time in the store to get the problems corrected. Fausto Tineo contacted Verizon Billing directly while I waited, they determined the problem and corrected the invoice. 5 Star support.”
“Tends to have a bit of everything you might need. Sometimes they have great deals.
The staff are generally helpful, too, especially when the store actually covers their hours. Even the ones that are abandoned to watch self-check outs by themselves do what they can.”
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
“Best prices. Best people. Best options. If your not sure what you need they'll help you. The repairs are amazing. Lessons are amazing. My dad used to go here (he's since passed) and now we go for my children. It's been around forever, we wouldn't go anywhere else.”