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May 2024 by Mark C.
Terrible Service I called in a roadside assistance call to AAA call at 8:15pm. First it was going to be 59 minutes. Then I got a call at 9:20pm they were running late and I would get a call when the driver was on his way. I called AAA back after an hour and a half and they said that Capeway was closed and to call back in the morning.
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April 2024 by Rose B.
Very quick response, price quote very fair and arrived when they said they would. Would highly recommend this towing service and will definitely call them again if I am in need of another tow. Rose Bokavich
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April 2024 by Greg Stellakis
I am a facility Manager for a local condominium community in Hyannis with a very difficult parking situation for the last few years I have been working with them they have performed exceptional professional service during the harshest conditions
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April 2024 by Braedon Reed
Tow truck driver ripped up my drive way and decided he was to under skilled to preform tow and left.
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April 2024 by Tony R.
This past Friday evening, March 29, your company charged me $325.00 to have my Toyota RAV4 pulled 70 feet (not 700) off the beach because it was stuck in it and the entire job took 30 minutes. I have called you multiple times and left messages for you to call me and explain what you base your pricing on, but, to no avail. To me that's price-gouging. Businesses should not be allowed to get away with that! From the back of my RAV4 and back of the tow-truck's bed extended, was 70 feet. Yes, I did accept the pricing. What was my other choice? You price-gouged me. How do you sleep well at night? You're a scumbag. You tried to make it sound as if it was a huge project; it was so easy and completed in thirty minutes. I have reported your company to the Better Business Bureau; see what happens.
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March 2024 by Kevin Stoney
During a standard tow this morning the tow truck ran out of coolant. The young man driving and the boss were tremendously professional. I was impressed by the teamwork. As a local business owner I understand challenges come up. What was impressive was the Capeway towing companies response. Thank you kindly gentlemen. Outstanding job. Godbless.
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March 2024 by EM Pocknett
Reasonable prices for a tow.
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March 2024 by James LeBlanc
Had our Car towed from Mashpee to Hyannis today. I can’t say enough about the driver! Professional, courteous, and very knowledgeable, also a young Veteran in the Air National Guard, ready and willing to defend our freedoms!He was very careful with our car, loading and off loading…..and answered any questions I had.I will ONLY use Capeway towing from here on out!
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March 2024 by Kyle Rising
Absolutely terrible, would not recommend
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December 2023 by Christin Khan
Seamless towing experience
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November 2023 by Molly M.
Capeway came when AAA failed to come. I needed my spare tire put on the car. The repair person was friendly, kind and fast. He didn't make me feel like doing the work was a chore. I felt safe late at night with young kid in the car. I will drop AAA and just call a tow company like Capeway going forward.
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November 2023 by Augusta Lawn Care of Sandwich
Capeway is fast, friendly and professional. I’ve used them several times for my work trucks. Drew picked up a truck for me today, he was very helpful and professional.Service: Special vehicle towing
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October 2023 by Nichole Marshall
The kid didn’t know what he was doing. If this is who I get if I go threw AAA I’d rather keep a jack in my car considering the kid can’t change a tire.
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October 2023 by Josh Souza
Great Family Run Business,Fast Professional Service
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September 2023 by Lashaunda S.
Owner Dean is very unprofessional and does not know how to talk to his customers or employees we were at his office to talk about the damages to our work truck and he was there cussing one of his employees out about damages to one of his truck. He told us his son Connor towed our business truck to balise ford that Tuesday for the engine repairs and we ended up with a broken driveshaft, we were recommended to his company by balise ford, his company never called us after his son was contacted the same day about the the damages as well, we only received a call from Rick balise ford service advisor asking us if we were aware of the damages to the truck because he knew the truck was there for engine work, our truck left home with an engine issue not a broken driveshaft. Dean told us their drivers never check the surrounding of the vehicles after they are dropped off, that they just leave them there and they are not responsible for what happens after that. They were aware that our truck was an older truck before they agreed to pick it up and drop it off to balise ford and after we had to contact them about the damages that happened to the truck now he calls our truck old and rusty and that he was not responsible for the damage that was caused during his son Conner delivery to Balise ford, he tried blaming this on balise ford saying they may have moved the truck and caused the damage so we got a statement on paper from Rick stated that our truck was delivered with a damaged driveshaft. We showed it to dean who got upset and called ricks manager Chris who he had on speaker phone and Chris was saying to dean why did we bring our truck to them in the first place for services knowing that the truck was 10 to 20 years old just all discriminating things about the truck while we were listening to the call after they agreed to work on our truck. Dean was saying if they caused the damage to the driveshaft the parts to our truck would have been on the back of his truck. He came to balise ford with us and looked underneath the truck and saw the driveshaft was still hanging from the truck, the part that was broken off the truck was on the ground and the bolts were there on the ground as well, so that explains why the parts would not be on the back of your tow truck, he still denied the damage to the truck, the truck was never moved from the spot where his son towed it to at all because balise was not going to be able to start the work on it until the 9/25. They had offered us to tow it there early just in case they could start the work before 9/25 which they would have notified us. Two companies that were well aware that our truck was older and had some rust but they still agreed to do services to our truck and to tow our truck knowing the condition and age of our truck and when the truck became damaged between the two companies no one is taking accountability and now they have a problem with the age of the truck and the rust on the truck, if they thought it was a liability to their businesses they would have never took the work or our money for services. Neither company agreed to fix the damages. It is sad from one business owner to another especially when you just wanted to fix your work truck to provide for your family and you have to pay more money to get it towed back home with the same damages and more damages on top of what you never had before you truck left home. We all had to start from somewhere wether your work truck is old or new.
