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February 2024 by Jeff H.
After dealing with a CATEGORICALLY RUDE associate at the South Yarmouth AutoZone (Brian and his manager are the only helpful associates at the South Yarmouth location btw, in case you ever need to go there), I had a pleasant experience at the Hyannis AutoZone thanks to Derrick and his manager; they were friendly, and they corrected a mistake made by the same rude South Yarmouth associate as well.
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January 2024 by Katie B
Had no idea whet part I needed for my trailer light connection.
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January 2024 by Paul Cornelio
Very helpful for what I needed
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December 2023 by Joseph Ingle
While on vacation Thanksgiving weekend on the cape, my battery died. Called six places, autzone said that they had a battery and would install it. Mike in Hyannis was very professional as he changed the battery and tested the electrical system. He made the experience very satisfying!!
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October 2023 by Parker Hall
Was on the way to North Carolina and had a light on my trailer go out, I was helped before I even walked through the door and was given a free installation. I was so happy that I tried ripping the gentlemen who fixed it but he refused and was just happy to help. One of the best costumer service experiences I’ve ever had.
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October 2023 by Tito James
Came @7 when online and on the door says it's open waited till 7:30 guy opens door and locks behind him then turns lights all the way off few mins later turns back on I go to door he says "we're not opening for little while longer there's no manager" ???
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September 2023 by Kim D'allesandro
My husband and I were going away for a few days. He noticed the right head light was out. We called Auto zone the next morning (Sept 1, 2023) and Jade was right on it. She told us not to worry she would help us and she sure did. Thanks to Jade we were able to be on our way a few hours later. Jade went above and beyond!!!!!!Thank you JadeJohn and Kim D
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August 2023 by Carlos Lawrence
I went in the Hyannis auto zone to get head light bulbs for my work vehicle the other evening. A young female helped me and was very rude. She first ignored me when I got to the counter so I asked her where the light bulbs were located then she yelled the parts number at me and pointed in the direction of the aisle. I went and got the light bulbs she cashed me out then threw the receipt at me. That was the last time I go to that auto zone
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July 2023 by AJ Hapenny
Patrick F. Is a Rockstar. The other parts stores wouldn't take time out of thier day to help us. Even though Patrick was busy, he got us out in 5 minutes. Great customer service
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July 2023 by Danette Keegan
Terrible service, broke my part in front of me, finely gave refund, came out toy car treated me because I was handicap and blocked in a person in the handicap parking with no plate or placard till Police got there, person got a ticket . I don't back down to threats
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May 2023 by Bruce Joslin
Very helpful, they put in a new battery for me.
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May 2023 by norm sawyer
Good service they have what you need
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May 2023 by D. Kovanda
Thank you for the great seat covers!
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January 2023 by Kelly-Lynn Dudek
Just want to thank assistant manager Quinn from the Hyannis location, he replaced my battery and had to deal with replacing a corroded terminal. This young man did not hesitate or complain just did what had to be done with kindness and a smile. How awesome to deal with pleasant, knowledgeable people. Thank you for your help you made a rough week that much better!
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November 2022 by mark peters
Patrick and Cindy were extremely helpful after we stopped at the Falmouth ma store where Adam couldn’t be bothered. Thank you so much for making our return painless. We will never go to Falmouth again, all of our auto parts will be at the Hyannis ma store.Thank you
