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July 2024 by Athena Merck
Owen is the best! So so so unbelievably helpful, and was extremely outgoing and kind. Made my experience easy and stress free, even with my extreme lack of knowledge I have when it comes to anything that has 4 wheels and drives. Thank you for your help, Owen!!
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July 2024 by Bart Allington
Terrible customer service after trying to call the store on 2 different occasions to find out if the Battery for my classic car was still under warranty and being kept on hold for very long period of times and being hung up on a couple of times. The guy I spoked to told me that if I came into the store they would be able to look it my information and check the warranty status. I went into the store and after waiting around for several minutes I was waited on. After giving the Gentlemen all the information, He told me there was no record of me purchasing a battery in the system. I gave him multiple pieces of info and it was the same story. Then he told me well only way I can do anything for you is if you have the receipt. wasted hours of my time between calling and going into the store. I would avoid Auto Zone if I were you.
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June 2024 by Daniel Frawley
Wipers broke on way to eye doctor in W Yarmouth. Torrential rainstorm! I found AutoZone on ways. They were great! Saved me set of wipers & installed them in rain. Saved the day.
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April 2024 by Nicole Pierce
The manager was really nice he helped me fix my back blinker. I thought the bulb was out but it was the blinker housing. He had it fixed and working in no time!
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April 2024 by N N
Amazing how some of the workers dont know a single part on a car. I know it's a low wage job and they just need cashiers, but it's bad when they can't identify simple things.
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February 2024 by Jeff H.
After dealing with a CATEGORICALLY RUDE associate at the South Yarmouth AutoZone (Brian and his manager are the only helpful associates at the South Yarmouth location btw, in case you ever need to go there), I had a pleasant experience at the Hyannis AutoZone thanks to Derrick and his manager; they were friendly, and they corrected a mistake made by the same rude South Yarmouth associate as well.
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January 2024 by Katie B
Had no idea whet part I needed for my trailer light connection.
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January 2024 by Paul Cornelio
Very helpful for what I needed
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December 2023 by Joseph Ingle
While on vacation Thanksgiving weekend on the cape, my battery died. Called six places, autzone said that they had a battery and would install it. Mike in Hyannis was very professional as he changed the battery and tested the electrical system. He made the experience very satisfying!!
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October 2023 by BGJ410
Came @7 when online and on the door says it's open waited till 7:30 guy opens door and locks behind him then turns lights all the way off few mins later turns back on I go to door he says "we're not opening for little while longer there's no manager" ???
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October 2023 by Nicky R
Costumer service was friendly and helpful.
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October 2023 by eduardo castor gomes
Excellent service!
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October 2023 by Parker Hall
Was on the way to North Carolina and had a light on my trailer go out, I was helped before I even walked through the door and was given a free installation. I was so happy that I tried ripping the gentlemen who fixed it but he refused and was just happy to help. One of the best costumer service experiences I’ve ever had.
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October 2023 by Tito James
Came @7 when online and on the door says it's open waited till 7:30 guy opens door and locks behind him then turns lights all the way off few mins later turns back on I go to door he says "we're not opening for little while longer there's no manager" ???
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September 2023 by Kim D'allesandro
My husband and I were going away for a few days. He noticed the right head light was out. We called Auto zone the next morning (Sept 1, 2023) and Jade was right on it. She told us not to worry she would help us and she sure did. Thanks to Jade we were able to be on our way a few hours later. Jade went above and beyond!!!!!!Thank you JadeJohn and Kim D
