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July 2023 by nildo lau
Great services.
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May 2023 by Nadia C.
Brought my car in for new brakes rotors and calipers once we got it home my car was making a squeaking sound every time I turned brought it back to him and he told us he couldn't hear the sound. We went back and picked it up after he had already left and it was making the same sound. Even with new brakes calipers and rotors whenever I would slow down my car would shake. I did not find him reliable or trustworthy at all we finally brought the car to another mechanic just to find out that I need new brakes again. I would not bring my car here. He will take your money and your car will be worse than it was when you brought it in.
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August 2022 by Michael Sylvester
Great car service.Service: General repairs & maintenance
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May 2021 by Roy Adams
Great, knowledgeable mechanics and prices,give them a try
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May 2021 by John Dutton
Guy is the man.
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April 2021 by James Hashem
Good work performance ? at R & L Auto fix my car. Owner is very good understanding and nos his Engine's and Transmissions willTrouble shoot any make and Model of Automobiles....clean courteous and dependable also with fast oil changes
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March 2021 by George Melo
It was closed on Saturday
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December 2020 by Melissa Correia
Horrible experience... went to get a sticker ... mechanic was rude lacking basic common curtesy and customer service...Rough with car when pulling out of the bay he wiped the car around almost hitting the other vehicle in parking lot. Spoke to owner explained that the precious owner was well known and liked in the community and the they took pride in the service they provided .. He said there are other places you can go to ... and I said and I will ... but my question to you sir is how do You and your business want to be known in the community???
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December 2020 by Deborah Corrado
A first time experience at R & L. I highly recommend this shop. Rich communicatedpromptly, the work was complete and timely.Thank you!
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October 2020 by Heather Gallant
I had to call to check in for my car a few times because I heard nothing back. I do not recommend this place.
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October 2020 by Heather Magee
I had to call to check in for my car a few times because I heard nothing back. I do not recommend this place. So for all of my years of having cars I would do my own work- because I had the knowledge of how to do it. For the very first time I decided okay I do not want to do it myself its cooler out - it gets darker earlier and I make enough cash to send it out. So I sent it here the location is super local to me. Rich took my car in with all of my Moog parts I purchased. Tie rod ends and my ball joints. I have used this reliable and quality brand for many years on many cars no issues. So he keeps my car a few days then calls and tells me I need an axle and wheelbearing. Sure whatever I mean it all could have been done without touching all of it but okay. Went from a $600 to a $1200 bill. I know by the books the computer allots what to charge for a job and I was paying for 9 hours of labor which the job def didn't take that long but its the cost of sending a car out. I get my car back a few days later at night. So the next day after not even driving 50 miles MY TIRE PULLS OFF and gets dragged 40 feet. Me without a car. He claims there was no c clip for my lower ball joint thats why it failed.....no it doesn't need one even moog backed me in the fact that the bolt to the lower ball joint was stripped on....and when it came apart all the threads on the king nut were gone as well. So I call him because he did the work... asked if I knew anyone for a tow and I didn't off hand so he's like okay send me your address - me thinking oh okay he's going to make this right- mind you now the ball joint is ruined, the axle is ruined, my tire and alignment are now ruined. Takes my car in for another 3 days makes me buy.another ball joint and he covers the axle. Completely ignores the fact my tire is ruined and the body damage to my car and tries to blame my part for failing.... whatever just get it fixed I okayed it. The day I pick it up he then drops the line oh it's $150 for the two that was approx 7 miles. I just paid it so I could get my car back. He never realigned my car he told me to get new tires. He destroyed my car. I got home and looked at everything and MY LOWER CONTROL ARM is destroyed. And my upper ball joint on that same side is destroyed and also my steering rack is messed up. Do not go to this place. $1400 later after literally buying a new front end for my car it is completely in shambles and I have to undo all of this work. Lesson learned. Stay away - if I could do zero stars I would.
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October 2020 by Heather G.
So for all of my years of having cars I would do my own work- because I had the knowledge of how to do it. For the very first time I decided okay I do not want to do it myself its cooler out - it gets darker earlier and I make enough cash to send it out. So I sent it here the location is super local to me. Rich took my car in with all of my Moog parts I purchased. Tie rod ends and my ball joints. I have used this reliable and quality brand for many years on many cars no issues. So he keeps my car a few days then calls and tells me I need an axle and wheelbearing. Sure whatever I mean it all could have been done without touching all of it but okay. Went from a $600 to a $1200 bill. I know by the books the computer allots what to charge for a job and I was paying for 9 hours of labor which the job def didn't take that long but its the cost of sending a car out. I get my car back a few days later at night. So the next day after not even driving 50 miles MY TIRE PULLS OFF and gets dragged 40 feet. Me without a car. He claims there was no c clip for my lower ball joint thats why it failed.....no it doesn't need one even moog backed me in the fact that the bolt to the lower ball joint was stripped on....and when it came apart all the threads on the king nut were gone as well. So I call him because he did the work... asked if I knew anyone for a tow and I didn't off hand so he's like okay send me your address - me thinking oh okay he's going to make this right- mind you now the ball joint is ruined, the axle is ruined, my tire and alignment are now ruined. Takes my car in for another 3 days makes me buy.another ball joint and he covers the axle. Completely ignores the fact my tire is ruined and the body damage to my car and tries to blame my part for failing.... whatever just get it fixed I okayed it. The day I pick it up he then drops the line oh it's $150 for the two that was approx 7 miles. I just paid it so I could get my car back. He never realigned my car he told me to get new tires. He destroyed my car. I got home and looked at everything and MY LOWER CONTROL ARM is destroyed. And my upper ball joint on that same side is destroyed and also my steering rack is messed up. Do not go to this place. $1400 later after literally buying a new front end for my car it is completely in shambles and I have to undo all of this work. Lesson learned. Stay away - if I could do zero stars I would.
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January 2019 by Laly Moore
Had 4 tires mounted and balanced and a alignment at a great price plus they replace my sway bar links that have been rattle for months under warranty.Will definitely be back Thank You again!
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May 2018 by Frank DeMore Painting
Been working on my paint vans for many years and does a quality job.
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May 2018 by Guil C.
I paid R&L $137.00 to diagnose a noise coming from the left side of my truck. I was told it was the rear e-brakes and the pivot points were seized. They have me an estimate of $805.00 to change the brakes, e-brakes rotors and pivots. I bought all parts for less than $200.00. It only took me an hour and a half to do the work outside my apartment. I was very disappointed to find out the issue was not the brakes at all. It was the 4x4 actuator on the front left. I took it to an another mechanic who is doing the job for $150.00 which by the way is a lot more work than a brake job. He said he would have carried out the brake job with parts for $400.00. I tried calling L&R to complain about their service a couple of times but am clearly being ignored. I was also disappointed to find that my brakes were fine and only the right side e-brake was bad but nothing was loose or seized as described by L&R. I still replaced it all as I had already bought the parts. I recommend anyone thinking of using these guys to think twice. Over priced and unreliable. Stay clear!
