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“It is always nice to receive service from someone who knows what they are doing and do it with a smile and positive attitude. I congratulate Alison on her professionalism and her know how about the products in the store. She was a great help. Good communication and very knowledgeable. Thank you”
“Kathleen was very helpful tonight when my daughter got locked out of her phone and we needed a reboot. She also reviewed our account status and made some suggestions that improved our service while saving us money. And all this with a friendly smile - thanks again for the great service!”
Mobile Phones
Mobile Phones
Mobile Phones
“On 7/15/24 I brought my iPad into the Verizon Store on Technology Dr. in Hudson MA. Three days prior my iPad had lost its cellular connection. I had the good fortune of having Michael assist me. He spent quite a bit of time trying to resolve the problem on his own, with assistance from another employee and with tech support over the phone. Additionally he was able to help other customers while working on my issue. We were getting to the point that I was going to have to go to the Apple Store and determine if it was a hardware vs a network issue. One last attempt and success was achieved! He could have thrown up his hands at any point but didn’t. Verizon is lucky to have Michael (sorry I don’t remember his last name) as an employee. When it’s time to upgrade I will definitely return to this Verizon store. Thank you Michael and thank you Verizon,”